Jason P.
Posted
Awesome service.
Awesome service.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Excellent
571 reviews
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
Jason P.
Posted
Awesome service.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Sondra M.
Posted
I would definitely recommend this company to anyone. I have never “needed” them but I have accidentally set off my alarm and they have responded immediately each time. They have always been very understanding of my error. The price is so much better than ADT.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
R. H. W.
Posted
1. Any accidental alarms that we created, response was initiated by Alarm Relay usually within 1 minute and in most cases less than 30 seconds. Excellent response and very reassuring. 2. Any owner equipment issues have always been handled promptly and efficiently by Alarm Relay's professional staff.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Gregory P.
Posted
Great service and reliability
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Rob B.
Posted
Numerous False Alarms on 'ghost' doors/window alerts. We don't even have the burglar alarm feature activated, yet we got numerous 'fault' warnings on various locations in the house.
Response from Alarm Relay· May 29, 2018
Hello Rob! Thank you for your feedback. It sounds like there may be some configuration issues with some of the sensors on your alarm system. Give us an opportunity to make things right. Please contact our service department at 1-800-624-6866. Let them know Alex waived any service appointment charges. We will get it figured out for you.
David
Posted
Satisfactory Service. No problems with this remote monitoring station.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Gary L.
Posted
Great service, friendly and helpful on set up and customer service. Great price
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Jeff C.
Posted
Great service, Quality and value. Have used Alarm Relay for about 2 years. Every time there was an event (luckily false alarms) they responds very quickly to my alarm. Have always been friendly and courteous on the phone. I recommend them to anyone with an alarm.
Response from Alarm Relay· May 29, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!