Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test reviews

779 approved reviews, newest moderated first

Michelle P.
Posted Nov 5, 2024
Online chat function
Used the chat function as had issues with logging into the app. Cameron was very helpful and answered my questions in a very polite manner. Thank you.
Response from Allergy Test· Nov 11, 2024
Thank you for your feedback! We’re so glad to hear that Cameron was able to help you with your login issue and provide clear answers in a polite and friendly way. We aim to make every interaction a positive one, and it’s great to know Cameron delivered that for you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us! Best regards, Usman Allergy Test
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Jakub P.
Posted Nov 5, 2024
Amazing customer service
I had a small problem with order but Cameron was brilliant and help me find my order information an explained what to do next.
Response from Allergy Test· Nov 11, 2024
Hi, Thank you for sharing your experience! We’re glad to hear that, despite the initial issue, Cameron was able to assist you and guide you through the next steps. We’re lucky to have team members like him who are committed to making things right for our customers. If there’s anything more we can help with, please don’t hesitate to reach out. Thanks again for choosing us! Best regards, Usman Allergy Test
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Honor D.
Posted Nov 5, 2024
Great service
I contacted the live chat to request a copy of my test results from 2020 which I had lost. I dealt with Cameron and he sorted his out in a few minutes. Great service.
Response from Allergy Test· Nov 11, 2024
Hi, Thank you for taking the time to share your experience! We’re delighted to hear that Cameron was able to help you retrieve your 2020 test results so quickly. We’re proud of our team for providing efficient and helpful support, and I’ll make sure Cameron knows how much you appreciated his assistance. If you need anything else, please don’t hesitate to reach out. Thank you again for your kind words! Best regards, Usman Allergy Test
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ichun C.
Posted Nov 5, 2024
Thank you Kai for doing me a big favor!
Thank you Kai for doing me a big favor!
Response from Allergy Test· Nov 11, 2024
Hi, Thank you so much for your kind words! We’re thrilled to hear that Kai could be of help and make a positive impact on your experience. I’ll be sure to pass along your gratitude—it’ll mean a lot to Kai! If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing us! Warm regards, Usman Allergy Test
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Brendan O.
Posted Nov 4, 2024
Order number problems
Yes similar to other reviews where I did not receive a confirmation e-mail which is very disconcerting and never received an order number as a result which is a prerequisite to activate the service!! This needs to be sorted. Luckily the day was saved by Casey who was able to locate my order number which allowed me to proceed…this was the most efficent part of the service so far!! Thanks again to Casey 👍👍
Response from Allergy Test· Nov 5, 2024
Thank you for the 5-star review! I’m glad to hear that Casey was able to step in and help you locate your order number so you could get started. We understand how concerning it can be not to receive a confirmation email, and we’re working on improving this part of the process to ensure it’s as smooth as possible. Thanks again for your patience and for recognising Casey’s efforts! If you need anything else, don’t hesitate to reach out. Best regards, Usman Allergy Test
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Kim J.
Posted Nov 3, 2024
The process is fine
The process is fine, however I did experience a delay in receiving my results. I thought I would be emailed, but wasn’t. In reaching out to customer service, Terry was able to help very quickly and send my results.
Response from Allergy Test· Nov 5, 2024
Thank you for your feedback! We’re glad to hear that Terry was able to promptly assist you and get your results sent over. We apologise for the delay and any confusion regarding the email notification—we’re working to make this part of the process smoother. Thanks again for your patience, and please don’t hesitate to reach out if you need any further assistance! Best regards, Usman Allergy Test
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Nataliya
Posted Nov 2, 2024
very good
good information
Response from Allergy Test· Nov 5, 2024
Hi, Thank you for your feedback! We’re glad you found the information helpful and that the testing process went smoothly. If you have any questions or need further assistance, please feel free to reach out. We’re here to help! Best regards, Usman Allergy Test
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Joy K.
Posted Nov 1, 2024
Testing was easy
Testing was easy. Some communication problems receiving the results, but all was quickly resolved by customer service person Kai. In general a very easy way to get allergy results for a toddler.
Response from Allergy Test· Nov 5, 2024
Thank you for the great feedback! We’re happy to hear that the testing process was easy for you and that Kai was able to quickly resolve the communication issues with your results. We’re glad we could help make getting results for your toddler straightforward and convenient. If you have any further questions, don’t hesitate to reach out. Best regards, Usman Allergy Test
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