David A.
Posted
Genuine concern about my protection
Genuine concern about my protection
Response from Allstate Identity Protection· Oct 16, 2025
We appreciate your feedback! Thank you!

Average
388 reviews
we protect what makes you, you. Protecting your identity and privacy has never been easier. We help you safeguard your personal information, the data you share, and the relationships you treasure. Our proprietary monitoring tools help you identify threats to your identity and finances with all-in-one financial fraud protection, identity theft protection, and cybersecurity for the whole family. Cyber coverage that's award-winning1 Unbeatable online and device security for the whole family. Our cyber plan includes the most advanced malware detection in the market, a premium VPN, a password manager, and more! Up to $2 million expense coverage† Did you know? Not only do we cover many of your out-of-pocket costs for fraud, but we also reimburse funds stolen from 401(k)s, HSAs, tax returns, and more. Family digital safety tools The most comprehensive parental control features available. Monitor 30+ popular apps, manage screen time, filter websites, and more. 24/7 support, 365 days a year Whether you need help accessing your account or restoring your identity, we're with you from start to finish. Allstate Identity Protection has been recognized as the 2023 Best Identity Theft Protection Service for Families by Bankrate. learn more consumer plans employer plans Elder Fraud Center Content Hub Unemployment Fraud Center Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Some features are only available on select plans, and require additional activation after enrollment. Terms and conditions apply. 1: https://www.bitdefender.com/solutions/awards.html † Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for ter
Allstate Identity Protection (allstateidentityprotection.com) has 388 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
388 approved reviews, newest moderated first
David A.
Posted
Genuine concern about my protection
Response from Allstate Identity Protection· Oct 16, 2025
We appreciate your feedback! Thank you!
Stephanie M.
Posted
The app was easy
Response from Allstate Identity Protection· Sep 10, 2025
We're glad you found it easy! Thanks for your feedback; we appreciate you taking the time to let us know about your experience.
Sharon
Posted
Very underwhelming. Got it as part of a corporate perk, not sure it's worth even the extra taxes I have to pay for it! Took ages to try and register all the accounts (not sure I managed to do that after eight months), and then you have to wade through your entire internet history to understand what's important. It sends me lots of cryptic texts, and then when you log in, it takes forever to figure out what's different. Once I freaked out that my banking details have changed, but after logging into my account, couldn't see a single change (nor did I get an alert from the bank as would have normally happened). Terrible UX, so ultimately I ended up ignoring everything. Fingers crossed nothing happened in the meantime!
Response from Allstate Identity Protection· Sep 2, 2025
Thank you for taking the time to leave a review. We're sorry you did not have a positive experience. Unfortunately we were unable to find you in our system as a registered user. If you would like to send us an email at [email protected] we'd love to understand if there is anything we can do to help you. We would also like to add that it appears you are located in the United Kingdom and our service is only available in the United States. If you are using our product overseas the experience would be limited.
Bernadette R.
Posted
Agent was very nice and professional. I received a quick response and advice on what to do. A followup call to ensure I was able to place the credit freeze with all the credit reporting agencies.
Response from Allstate Identity Protection· Jul 10, 2025
We're happy to hear that you had a positive experience! We appreciate your feedback regarding the prompt response and helpful advice you received, along with the follow-up call.
Alexander H.
Posted
Kelli Starks was an absolutely amazing restoration specialist and I thoroughly enjoyed working with her. She was very responsive, did a great job on calls, and most importantly made this awful experience a pleasant one. She was great and I would recommend her to anyone who has their identity stolen and needs someone to help restore their credit. Kelli was AMAZING
Response from Allstate Identity Protection· Jul 10, 2025
We're happy to hear that you had a positive experience. It's wonderful to know that the specialist was responsive and helpful during a difficult time. We appreciate you recommending our services!
Miranda M.
Posted
Allstate helped me prevent fraud and set up measures to prevent my credit from being used again. Thanks so much!
Response from Allstate Identity Protection· Jul 10, 2025
We're happy to hear that we could help you prevent fraud and protect your credit. Thank you so much for sharing your positive experience with us!
Nicholas P.
Posted
The Allstate team was very helpful and patient, especially Antonio Martinez who worked with me thru the final steps.
Response from Allstate Identity Protection· Jun 18, 2025
We're happy to hear that our team was helpful and patient during the final steps. Thank you for sharing your positive experience with us!
John B.
Posted
Had a recent problem with someone trying to open a bank account with my information. I contacted Allstate Identity. They assigned an investigator who walked me through the steps to stop things from going forward. The investigator was there every step of the way to resolution. Couldn't be happier with the support provided. Highly recommend.
Response from Allstate Identity Protection· Jun 10, 2025
We're happy to hear that our specialist helped resolve the issue and we appreciate your recommendation.