Great
221 reviews
AlltentsNeed a Party Tent, Storage Tent, Portable Garage or Popup Gazebo? Alltents is Your Partner in Tents ✔ Huge selection✔ Durable materials ✔ Fast delivery – online tracking ✔ Experts on hand to take your call ✔ All spare parts stocked for 10+ years ✔ Curbside delivery Discover our huge selection
Alltents (alltents.com) has 221 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
221 approved reviews, newest moderated first
Dee
Posted
Great, on-time delivery.
Response from Alltents· Apr 23, 2026
Hi Dee, Thanks for the kind reply. We appreciate your purchase and hope you enjoy our product. If anything arises don't hesitate to reach out to [email protected] for assistance!
customer
Posted
Donnea Lawson went above and beyond to make sure I got my missing parts as soon as she could. you need more members like her.
Response from Alltents· Apr 23, 2026
We're happy to hear that our team member helped resolve the issue and provided excellent support. We appreciate you taking the time to share your positive experience!
Martha R.
Posted
I am extremely disappointed. I received a request to leave a review for this product, yet I have not even received my order. This is unacceptable. At this point, it appears that my order may be lost, and instead of providing updates or resolving the issue, I am being asked to review something I do not have. This reflects very poorly on your company’s customer service and order management. I expect immediate clarification on the status of my order and a prompt resolution.
Response from Alltents· May 13, 2026
We’re sorry to hear about the frustration surrounding this shipment. At the time of the review, our team was actively working with the carrier regarding the delivery concern and awaiting the completion of the carrier investigation process based on the delivery records provided. We understand situations involving disputed deliveries can be stressful, and our support team was continuing to communicate updates as they became available. We always encourage customers to contact us directly so we can continue working toward a resolution as quickly as possible.
EDNA C.
Posted
Me faltaron piezas deuna carpas que compre de 10x20
Response from Alltents· Apr 30, 2026
Hola, lamentamos saber que faltaron piezas en su compra de la carpa 10x20. Esa no es la experiencia que queremos para nuestros clientes. Por favor contáctenos directamente en [email protected] para que nuestro equipo pueda ayudarle rápidamente y resolver este problema. Hi, we're sorry to hear that some pieces were missing from your 10x20 tent order. That’s definitely not the experience we want for our customers. Please reach out to us directly at [email protected] so our team can quickly assist you and make this right.
Denver
Posted
I'm 7.5 months pregnant and A well-meaning friend tried to put my tent together when I was at work and forced the pieces into the wrong spot, breaking two of them!!!! I was devastated. I contacted customer support and they offered to replace the two broken poles for me. Even though it will take a few weeks, I am so incredibly grateful for their ability to support.
Response from Alltents· Apr 27, 2026
We're so sorry to hear about the tent poles! We appreciate you reaching out to us, and we're glad that we could provide replacement poles. We are grateful for your feedback and patience.
customer
Posted
Hello, The greenhouse seems big enough and wasn't to difficult to put up with two people. However, the rodes that go in the ground were missing and I have no idea what the rubber little plugs are for. Maybe they belong on the missing rodes. Gpatt3@gmail 62 Summer Hill Road Maynard, Ma.
Response from Alltents· Apr 15, 2026
Hello, Thank you for your feedback—we’re glad to hear the greenhouse size and assembly met your expectations. We’re sorry to hear that some components may be missing. The ground rods are important for securing the structure, and the rubber plugs are typically used for frame protection and finishing. It looks like we haven’t yet received a direct support request from you. Please reach out to our service team at [email protected] with your order details, and we’ll be happy to review this and arrange any missing parts as quickly as possible. We’re here to help and will make sure this is resolved for you. – AllTents Customer Service
customer
Posted
Got what I ordered in a timely fashion!
Response from Alltents· Apr 15, 2026
We're happy to hear that you received your order promptly. Thank you for your positive feedback; we appreciate it very much!
customer
Posted
I received my order and unfortunately it was missing 1 box. I contacted customer service and they immediately identified the problem and sent the package to me ASAP. I was very happy with the response of customer service and the product. I would highly recommend Alltents to anyone.
Response from Alltents· Apr 15, 2026
Thank you for your feedback—we’re sorry to hear about your experience. We understand how frustrating it can be when parts are missing or instructions are unclear. Our customer service team is currently working with you directly to resolve this and ensure you receive the correct components as quickly as possible. We appreciate your patience and are committed to making this right. – AllTents Customer Service
