Altra Federal Credit UnionReviews of altra.org

Write a review Call Website

3.9

Average

369 reviews

Altra Federal Credit Union3.9

Write a review

About Altra Federal Credit Union

At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.

Altra Federal Credit Union (altra.org) has 369 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.

Also known as: altra.org
Website: altra.org
Category: Credit & Debt Services
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 96% of reviews.
Most recent review: March 2026.

How we calculate scores

Altra Federal Credit Union reviews

369 approved reviews, newest moderated first

Michael F.
Posted Jun 29, 2023
Very quick and professional service
Very quick and professional service
Response from Altra Federal Credit Union· Jun 29, 2023
Appreciate the kind words, Michael! Thank you for choosing Altra!
Charles Blake J.
Posted Jun 28, 2023
The Staff is top shelf
The Staff is top shelf. They have always been very helpful and timely in their approach to any situation that had to be taken care of
Response from Altra Federal Credit Union· Jun 28, 2023
Thank you so much for sharing, Charles! We're happy to have you as an Altra member!
Richard B.
Posted Jun 27, 2023
I live 20 miles from my nearest branch
I live 20 miles from my nearest branch. Had a simple question that could have been answered in 2 minutes. Do you people realize how difficult, no almost impossible to telephone one of your offices, If one does not know an employee by name and how to spell it the call goes now where. I drove the 20 miles to the branch and still got no answer to my question. Dumb
Response from Altra Federal Credit Union· Jun 27, 2023
Hi Richard, Our apologies for any frustration caused when trying to reach a branch. All of our calls are actually routed through our Member Contact Center who can assist you with your questions or connect to you a specific representative that you request. Please save our number so we can better assist you in the future: 1-800-755-0055. Thank you for choosing Altra!
Anelle J.
Posted Jun 24, 2023
Experience at altra
Altra is a wonderful place to do your banking.
Response from Altra Federal Credit Union· Jun 26, 2023
We're so glad to hear that, Anelle! Thanks for choosing Altra!
Wendy R.
Posted Jun 22, 2023
Altra always makes me feel important…
Altra always makes me feel important and valued. Very professional and knowledgeable representatives. Prompt with responses and actions. If you're not a member, I recommend you become one asap.
Response from Altra Federal Credit Union· Jun 22, 2023
Thank you so much, Wendy! We're happy to have you as an Altra member!
LaJoyce W.
Posted Jun 20, 2023
Amber was phenomenal
Amber was amazing. She was very professional and knowledgeable. Her attention to details explaining the services your financial institution offered were appreciated. In addition, your tellers were kind and made me feel welcome. Thanks, Altra Credit Union!
Response from Altra Federal Credit Union· Jun 20, 2023
Thank you so much for sharing about your experience with Amber! We're so glad you chose Altra to help you live your best life!
Lori T.
Posted Jun 17, 2023
Had an issue with overdraft and didn’t…
Had an issue with overdraft and didn’t realize you get one every time you use debit card. The rep was great and told me and then her supervisor repaid them to me. What a great bank
Response from Altra Federal Credit Union· Jun 20, 2023
Glad we were able to help you out, Lori! Thanks for choosing Altra!
Dwight S.
Posted Jun 13, 2023
Customer service
Customer service
Response from Altra Federal Credit Union· Jun 13, 2023
We are always happy to help, Dwight!

Altra Federal Credit UnionReviews of altra.org

About Altra Federal Credit Union

About these reviews

More in Credit & Debt Services

Kingdom Debt Solutions

DebtUSA

First Choice Debt Relief

Vantage Acceptance

Altra Federal Credit UnionReviews of altra.org

Altra Federal Credit Union reviews

Very quick and professional service

The Staff is top shelf

I live 20 miles from my nearest branch

Experience at altra

Altra always makes me feel important…

Amber was phenomenal

Had an issue with overdraft and didn’t…

Customer service

About Altra Federal Credit Union

About these reviews

More in Credit & Debt Services

Kingdom Debt Solutions

DebtUSA

First Choice Debt Relief

Vantage Acceptance

Altra Federal Credit Union reviews

Very quick and professional service

The Staff is top shelf

I live 20 miles from my nearest branch

Experience at altra

Altra always makes me feel important…

Amber was phenomenal

Had an issue with overdraft and didn’t…

Customer service