Great
478 reviews
americanfirstfinance.com is listed under Investments & Wealth.
americanfirstfinance.com (americanfirstfinance.com) has 478 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
478 approved reviews, newest moderated first
Greg
Posted
ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!! DO NOT FINANCE WITH THESE PEOPLE! YOU WILL REGRET IT!
Response from americanfirstfinance.com· Oct 22, 2026
We take feedback seriously and are sorry to hear about your bad experience, Greg. Please connect with us so we can help at 855.721.1188.
William T.
Posted
I wouldn't recommend them unless it's a last resort. They love to lie. They froze my account for 47 days and said that I filed bankruptcy and refused to accept payments. The day that I got the email saying that I could pay I paid extra on both accounts and the next day they reported a missed payment. They said that it had been reported 45 days earlier, but every week they reported payments within 3 days. They really lied. Update: Calling your 855 general support number accomplishes nothing. Your dispute department already stated in writing that your 'investigation is complete' and refused to correct the late mark that your own 47-day freeze caused. This matter is now actively under formal federal investigation with the FDIC (Case #02202127) against FinWise Bank and under an active FCRA dispute with TransUnion.
Response from americanfirstfinance.com· Oct 22, 2026
We take feedback seriously and are sorry to hear about your bad experience. Please connect with us so we can help at 855.721.1188.
Jl
Posted
It was fast. Signing documents with docu sign wasn’t easy. But all in all a pretty simple process.
Response from americanfirstfinance.com· Oct 22, 2026
Jl, thanks so much for sharing your experience with us.
Eric
Posted
The low weekly payment
Response from americanfirstfinance.com· Oct 22, 2026
Hi Eric, Woo hoo! Thanks for the 5 stars. We’re glad you’re happy!
KENTRELL
Posted
Service was exceptional!!!
Response from americanfirstfinance.com· Oct 22, 2026
KENTRELL, we’re honored. Thank you for the 5-star rating.
Darrell
Posted
Very helpful for those wanting to be able to purchase the merchandise that they would like and be able to make affordable payments. Thank you
Response from americanfirstfinance.com· Oct 21, 2026
Darrell, your rating made our day. Thank you!
Antwuan
Posted
The employees were easy to talk to. Financing was easy. So when I found out they service and repair what they sell. Then found out my purchase would come with a warranty. I was sold.
Response from americanfirstfinance.com· Oct 21, 2026
Antwuan, thanks so much for your feedback—we appreciate you!
Jerry
Posted
Eazy to apply for a loan customer service is top notch
Response from americanfirstfinance.com· Oct 21, 2026
Jerry, Wow! Thanks for putting your trust in us. Enjoy your day!
