Amore di MonaReviews of amoredimona.com

I didn’t receive the product

The box was late despite paying for express shipping and unfortunately it was hands down the worst vegan chocolate I’ve ever had. Cardboard-y, just bad.

I was shorted 2 items I needed for Valentines Day. And although I received the missing items it was too late as they arrived after Valentine’s Day. Since I have 3 children I had to go out and buy 3 different items for them to get on Valentines Day. Very disappointing especially because the only reason I tried this company was the excellent review in the NY Times.

I placed an order on 02/04/24 that was supposed to arrive in 2-3 days with the delivery payment I paid. The order was not even packaged by Amore di Mona until 02/10/24 after I called them and left them a voice message which only goes to a general mailbox or to three people who work there. This business is way too small and unapologetic about its errors to customers. I told them to cancel my order and went with a different company. My order should have arrived well before Valentine's Day on 04/14/24. They just don't have their act together and it shows.

Unabla to reach anyone via phone or email to inquire about order status. 8 days so far and no word on when the recipient might receive it.

Checkout process was fine. Received package and all was melted. Totally destroyed the wonderful gift it was supposed to be. Tried contacting via email and no answer.