AowomensbicyclesReviews of aowomensbicycles.com

Bike is squeaky and vibrating. Waited over 90 minutes on hold for help and no answer. Bad service all together. Will be returning the bike.

I love everything about this bike! The color is amazing, the seat and handlebars are great quality, and it rides very smooth

I love my new bike. There were a few small items left out of the instructions. I did figure it out, but I had to undo some stuff to go back to that step, if that makes sense. I don’t know all the names of the parts, otherwise I would expand on that. I am just wondering if the instructions are for multiple models, which is a bit frustrating. I only took off one star for it because once I got the bike assembled, I had a great first ride! Just a few miles so far, but so far no complaints! The bike is ADORABLE, which was the main selling point :) and it works, so I’m happy. Would just like to buy some accessories whenever they are in stock!

Customer support doesn’t respond to emails. I sent two notices, without a reply. Extreme delays for deliveries. Website has no notices posted - it still promotes 3-5 business days. Until after purchase they advise you it’s up to 2 weeks delay. Now I’m in my 3rd week, and still my bike has been received as of yet. I received a notification from FedEx with tracking number 3 days after purchase, but the bike was never released into transit for shipping. Package stayed in California. The poor response to customer service has sucked away all the excitement I once had. As I wait for the arrival of my bike, I can only imagine how terrible the assembly experience will be like.

It’s a beautiful bike. I received it very quickly and all parts were included. I’d give it five stars except that I couldn’t get through to the mechanical help team when I needed them. This was due, I believe, to the virus pandemic.

Love the bike! When will lthe accessories be available?!

While it took a little longer than suggested to put this bike together, I am thoroughly enjoying my ‘Jackie’. Now that I have successfully built my bike, the other advantage is I know how to make adjustments. Very well made, and I love the color.