Armor Concepts LLCReviews of armorconcepts.com

468 Craighead street, Nashville, Tennessee

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4.5

Excellent

128 reviews

Armor Concepts LLC4.5

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About Armor Concepts

Armor Concepts LLC is listed under Home Improvements in Nashville, Tennessee.

Armor Concepts LLC (armorconcepts.com) has 128 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: Armor Concepts, armorconcepts.com
Website: armorconcepts.com
Category: Home Improvements
Location: Nashville, Tennessee
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 72% of reviews.
Most recent review: March 2024.

How we calculate scores

Armor Concepts reviews

Showing 4 reviews with 3 stars · Clear filters

Marc M.
Posted Jan 14, 2015
Hardware exactly as request. Instructions were incorrect.
The hardware was perfect!!! Nice job on the cutting, bending and painting. The instructions were incorrect regarding the drill bit size, which would have resulted in screws that did not "bite" if followed exactly. Otherwise, a good install. It should not be hard to fix the instructions, and I can't be the first one to mention this. Why not fix this to get 5 stars?
Response from Armor Concepts LLC· Jan 16, 2015
Marc, This is something we have not ran into since we have updated the instructions. Of course since this was an issue for you we will investigate it so future customers will not run into the same problem. We are pleased you were still able to get the kit installed properly. We thank you for your insight and your support.
Timothy
Posted Oct 2, 2014
Slow shipping
Still waiting for the product , takes about 2-4 weeks for delivery. One item was back ordered , which I didn't know till I called looking for my order after a week or so. Looking forward to trying the equipment . Slow processing and shipping.
Response from Armor Concepts LLC· Oct 3, 2014
Timothy, We apologize for not letting you know sooner about the back-ordered item. That is something our support team will not let happen again. We are prepared to offer you a discount for your wait. We will be contacting you soon to discuss arrangements. We are confident you will be please with the product once installed. We appreciate your order. Armor Concepts Support Team
Daryl H.
Posted Aug 6, 2014
Customer service started out good, fell flat in the end.
Submitted order on line, and then felt I ordered wrong item due to sidelights. Emailed to cancel and get right item ordered. Tech was very helpful. He got second item on the way, had some issues on paying additional cost. When I received the item it was not exactly what I wanted. I asked for brushed nickle and got white, minor. THEN I discovered that these are for doors that swing into the house, mine swings out. Checked the website it does not state that. Called tech said send it back. Tech said they where working on parts for my style door. I had to pay return shipping, he said I would receive a discount on next order. NOT GOING TO HAPPEN!
Response from Armor Concepts LLC· Oct 3, 2014
Daryl, We apologize for your terrible experience with our company. Armor Concepts door security solutions are made for in-swinging doors, as out swinging doors will not have the same vulnerabilities. We will be taking your comments into consideration when we start revamping our details on our website. Thank you for your input. Armor Concepts Support Team
John K.
Posted Jul 26, 2014
Looks like it will work for what was intended.
Installation was not as easy as stated. I ordered two and both jambs had to be "shaved" with a wood plane before they would fit. I had the required dimension for the clearance, 1/8", but was not enough. Most people do not have a plane and would have to improvise with another tool. This should be stated prior to purchasing. The finish installation does look good, though, just took longer than anticipated.
Response from Armor Concepts LLC· Oct 3, 2014
John, We are sorry the installation did not go smoothly as expected. Armor Concepts tries to make our products as universal as possible but there will always be a door that will make the installation a little easier or harder. We are happy that you are satisfied with the outcome. Armor Concepts is very confident that your work will not be in vain, and your home will be much safer with our product installed. Thank you for your review. Armor Concepts Support Team

Armor Concepts LLCReviews of armorconcepts.com

About Armor Concepts

About these reviews

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Armor Concepts LLCReviews of armorconcepts.com

Armor Concepts reviews

Hardware exactly as request. Instructions were incorrect.

Slow shipping

Customer service started out good, fell flat in the end.

Looks like it will work for what was intended.

About Armor Concepts

About these reviews

More in Home Improvements, Tennessee

EMS Alarm Systems

Stone Technologies Corp.

FlexAlarms

Access Garage Doors of Chattanooga

Armor Concepts reviews

Hardware exactly as request. Instructions were incorrect.

Slow shipping

Customer service started out good, fell flat in the end.

Looks like it will work for what was intended.