ASAP Site ServicesReviews of asapsiteservices.com

very good at communicating delivery changes

THE WORST OF THE WORST! DONT USE THESE SCAMMERS!!! DO NOT USE A BROKER!!

The driver was experienced and skillfull when it came to maneuvering the dumpster to drop it in a very close quarters and he did great!

Good customer service and super clean items always delivered on time!

Excellent and timely service.

I rented a port-a-potty from ASAP Site Services, I would not recommend them. It took 2 weeks before they sent me an email containing of my rental and that was after I called them 2 times asking for one. I only needed the rental for 4 weeks but assuming you rent by the month I selected 1-31 of the month. A week into my rental I discovered that they're a 3rd party company and it's far cheaper to go through a Septic Company instead. After 3 weeks the Septic Company that ASAP Site Services called me to schedule removing the port-a-potty. I told them I didn't need it longer than 4 weeks so they came and got it early. Then a couple days later ASAP Site Services charged me for a second month! I called ASAP Site Services and they said they charged me for a second month because they determine a month to be 28 days. 1. No one ever told me that. 2. I didn't even have it over 28 days! So ASAP Site Services had to contact the septic company they hired, to confirm they removed it early. The septic company confirmed, so ASAP Site Services said they would refund my money. 2 weeks later still no refund, so I called them, waited for assistance for a half hour, hung up, and emailed ASAP Site Services. No response back. Then a month later they finally refunded my money!

I have left numerous messages for an ASAP customer service to call me during the past two weeks. No one returned my calls & texts. Now, my trash can has been removed by the company. WHY??? Suggestion: hire more customer representatives. You get only two stars because the truck driver is always nice.

Definitely a understanding company & a fantastic team.