American Specialty HealthReviews of ashcompanies.com

a racket to delay medical treatment and services you need, which should be provided by your approved in network healthcare provider. also a third party to your insurance which has no right without your authorization to review any claim or record in connection with your insurance coverage provided through your medical insurance insurance provider.

Horrible money making machine. Pays only $41 (not increased for 10 years) for an acupuncture treatment so only the least experienced, least qualified take it. Makes the profession look bad. Avoid

ASH is the contracted provider for SCAN Medicare healthcare and consumers are directed to ASH’s website to choose an in-network provider to access services for acupuncture and chiropractic services. Of the very small list of providers in my area showing on ASH’s website, only one has been confirmed to accept their insurance and that provider has been unresponsive to phone calls and online requests for an appointment. A company that is contracted to offer specialty services and requires use of in-network providers MUST ensure they can meet the requirements for availability or there is essentially no network from which to choose. This is a form of fraud or at the least, deceptive marketing. When asked if they would add a non-network provider upon request, since they lack a valid provider list, I was informed that it can take 3 months to add a provider. I will be filing a complaint with SCAN and Medicare directly to report this negligence and improper advertising of services that don’t exist.

I have a disability- and had surgery to help correct the issue- they denied in October- then again in December only in January did they approve 5 visits- I have scar tissue build up and am in a perpetual denial/approve 1 or 2- then denial.Cynthia the claims approval person has no idea what she is doing- spinal stenosis with Myopathy- but says further therepy is not necessary. Is she a doctor? No! Is she a nurse-No! Is she a physical therapist-nope! But She thinks she is GOD! And she is the only person who determines who gets physical therepy. Penicillin pushers are in charge of everything!

Horrible experience - only allows $44 for a chiro visit, and double counts it against both my chiro and physical therapy visit allotments. Said they'd work with my provider to get it fixed but never did and never followed up. Every chiro I've ever been to says they are terrible.

I subscribed to Active&Fit Direct, a fitness program operated by American Specialty Health (ASH), through Amazon’s employee benefits on April 13th. They advertised access to gyms under their “Standard” plan, including Planet Fitness Monroe and Planet Fitness Woodinville. After four visits, it was clear these gyms had no relationship with Active&Fit Direct. Staff and management had never heard of the program, even though ASH continues to list them as in-network locations. When I contacted ASH’s customer service, I was stuck in an AI call loop. It took multiple tries to speak with a human, only to be told they would not issue any refund for the unusable service. Active&Fit Direct is misleading customers with false gym partnerships and hiding behind ASH’s corporate structure to avoid accountability. I’m escalating this issue internally at Amazon to prevent other employees from being scammed. Avoid them. This service is deceptive and provides no actual value.

Parent company of “activeandfitdirect.com”. Which is a total scam as they charge you for gym memberships then hide behind discrepancies of birth dates and zip codes, as to honoring said memberships. Annual siphoning, 360.00. Rude and unhelpful staff that claims ignorance in trying to resolve issues. *any company willing to take a veteran’s money and then tell them they are on their own and left with no recourse…. ; does seem a little unamerican. Avoid the scam.

This company is a total scam! Insurance companies use them to process claims and they DON'T PAY! I deny patient care and deny providers payment. I am not sure how they get away with stealing all this money from everyone, and nothing is ever done! It has been going on for years!