Will
Posted
Had an issue
Had an issue. It was resolved promptly. Happy with the experience.
Excellent
7,256 reviews
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Will
Posted
Had an issue. It was resolved promptly. Happy with the experience.
Elaine S.
Posted
The tech was great Just the difficulty trying to change my address Your 09 525555 number was useless Just kept telling me over to try again Could not get into a queue No 0800 # to call Ended up being put through to your Technician just to make sure that my address had been noted but as he said he couldn’t acces those records
Response from Askanexpertonline.com· Feb 22, 2026
Hello Elaine, Thank you for reaching out. I apologize for any confusion this may have caused. Please note that we are not connected with Sky, so we do not have access to their internal records or systems. To resolve this matter, you will need to contact Sky directly, as they will be able to assist you further. Please let us know if there’s anything else we can help you with. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
askanexpertonline.com C.
Posted
Patience tech support
askanexpertonline.com C.
Posted
The agent was vary helpful and solved the problem
Shirley
Posted
Worth the five dollar charge. I was something very simple. I really like this machine. Someone donated it to our sewing ministry. I like this model better than my Janome 780dc.
Kevin K.
Posted
Efficient, helpful. Much appreciated!
Sandra
Posted
Was able to get my phone back on line.
askanexpertonline.com C.
Posted
Simple and easy