Askanexpertonline.comReviews of askanexpertonline.com

Very professional.

Anthony was great he made it simple and he was very nice. He really knows what he is talking about.

I had a problem with a unique (and obscure) device - the Bose HearPhone (yes, with an "r") and had been trying for two weeks to get information about it. Even tech support at Bose claimed to not even know what it is. Finally they referred me to JustAnswer, and I was connected with an electronics technician code-named Richard TechDA. He was outstanding. He quickly understood what I was dealing with, took time to learn my level of experience and knowledge, and came to the same conclusion as I did (that it was a battery problem). He even demonstrated an understanding of the physics of sound propagation that make that device unique and invaluable for someone with hearing loss. He then gave highly detailed instructions on how to replace the batteries, including the battery designation and sources for them. His extraordinary knowledge and instructions have given me another ten years before considering a cochlear implant. This was by far the best customer support experience I have had in 50 years of using digital technology.

Seems if you accidentally get on their site and only read answers to others questions they bill you!

Very knowledgeable and very helpful with my problem and she helped me greatly very appreciative. Thank God for people like her they can help others like myself get problems worked out.

Jessica B was very patient and provided valuable information about options to stall or stop a scheduled foreclosure sale.

He was knowledgeable and helpful. I am waiting to hear back more info from him to restart my phone activation.

Terry was very knowledgeable, kind, and corteous. he was able to give me information to help me out with my problem.