Excellent
71 reviews
AudiblebaseDiscount Audible Credits & Memberships
Audiblebase (audiblebase.com) has 71 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 4 reviews with 1 star · Clear filters
customer
Posted
I’ve used this service in the past, recommended this service in the past. Never had an issue previously, this last one was a nightmare… so sad as I appreciated prior customer service and prompt response
Response from Audiblebase· Aug 26, 2026
We are very sorry that this shopping experience did not meet your expectations.
Bri
Posted
Your website wasn’t updated properly to state that Canadian credits were out of stock. It wasn’t changed until I brought this up. But then asking me for a review on a purchase I had to get refunded because it wasn’t available is kind of in poor taste.
Response from Audiblebase· Aug 14, 2026
First of all, after you placed your order, our customer service team contacted you immediately to inform you that the item was out of stock in Canada. We processed a refund right away, which you have already received. Please note that once an order is generated, our system automatically sends out review invitations. We welcome all genuine feedback, whether positive or negative. If this invitation bothers you, you can simply ignore it
Jack Z.
Posted
Scammers! My Audible account got banned the next day after I redeemed the code.
Response from Audiblebase· Jun 10, 2026
We have been in business for over 10 years with a customer base exceeding 50,000, and we've never encountered this kind of situation before. Interestingly, we couldn't find any purchase history associated with you in our system.
customer
Posted
My first time purchasing credits and the code doesn't work!
Response from Audiblebase· Jun 3, 2026
Hello, you purchased 4 credits, which came as two separate codes. In the screenshot you sent me, I saw that you tried to enter both codes at the same time, which definitely wouldn't work. After you consulted me, I immediately replied with instructions on how to do it correctly. I have now verified that both codes you have been successfully redeemed and used. Is there anything else I can help you with?
