As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
They were very helpful with our case and helped us achieve some recovery with our case. I appreciate their efforts on our behalf. Very professional.
Response from Auto Claim Specialists· Oct 17, 2026
Thank you so much for taking the time to leave us a review. We appreciate your business. Please let us know if we can help in the future.
Sincerely,
Robert McDorman
TL
Teresa Lynn W.
Posted
I tried my best to negotiate a decent…
I tried my best to negotiate a decent quote on a totalled GMC Yukon With very few miles and got nowhere. This company was able to get me $4300 more than originally offered! I have no words! Speechless! I am VERY Grateful and couldn't be happier!!! It was a pleasure from beginning to end! 100% satisfied!!
Response from Auto Claim Specialists· Aug 20, 2026
Thank you so much for taking the time to issue us a review. We appreciate your business. Please let us know if we can help in the future.
Sincerely,
Robert McDorman
KA
Kevin A.
Posted
The Reward Is Worth The Wait
Auto Claim Specialists were absolutely AMAZING in getting a higher payout for my total loss vehicle. They made a stressful situation so much easier to manage, especially after they explained the process can take some time. Wow, they were right because the outcome was well worth the wait. They set my expectations upfront, and they totally took care of me throughout the process. Alyssa Scully was especially helpful, respectful, and patient. Alyssa keep me informed about every other day, and she was always a phone call or email away whenever I had a question or concern. I am truly thankful for this company and all the team members that helped get me to a much better place with the whole situation. I would highly recommend ACS to anyone with great confidence. I can't thank them enough!
Response from Auto Claim Specialists· Aug 8, 2026
Thank you so much for taking time to issue us a review. We also really appreciate your kind words about Alyssa. Alyssa truly loves helping folks. Thanks again, please let us know if we can be of further help in the future.
Sincerely,
Robert McDorman
SH
Sue H.
Posted
This place is amazing
This place is amazing! I didn’t even know there were people out there who would fight for you to get a fair payout from insurance after totaling a car. These guys took the reins from the get go and got us over $6000 more than insurance was going to pay us. Excellent communication and kept me on the loop so I always knew where we were in the process. Highly highly recommend!!!
Response from Auto Claim Specialists· Jul 16, 2026
Thank you so much for taking time to issue us a review. What you wrote is sad, but true. Few individuals know about the appraisal process in their policy and their insurance carrier, for sure does not inform them, of their right to invoke appraisal when a dispute arises over the loss between the insurer and the insured. The appraisal clause process in now a law in Texas, that each personal auto policy must include a Mandatory Right to Appraisal.
Thanks again for the review, we sincerely appreciate your business.
Robert
NH
Noel H.
Posted
The Best Decision I Made During My Total Loss Claim
I cannot recommend Auto Claims Specialists highly enough.
Like many people dealing with a total loss claim for the first time, I had no idea what my options were after my insurance company declared my Toyota FJ Cruiser a total loss. I had spent countless hours researching vehicle values, documenting OEM and aftermarket modifications, and trying to negotiate on my own, but I quickly realized I was at a significant disadvantage.
After discovering Auto Claims Specialists, everything changed.
From my very first conversation, it was obvious that this team understands the total loss appraisal process inside and out. They took the time to answer my questions, explain each step of the process, and set realistic expectations. At no point did I feel pressured or left wondering what came next. Their communication was prompt, professional, and incredibly reassuring.
Most importantly, they knew exactly how to navigate the appraisal process. Their guidance helped me properly invoke my appraisal clause, present the right information, and ultimately achieve a settlement that was approximately $5,300 higher than my insurance company's original offer.
That increase alone more than justified reaching out to them, but what impressed me even more was their professionalism, honesty, and willingness to educate me throughout the process. They genuinely cared about making sure I received a fair valuation rather than simply accepting the insurance company's initial offer.
If you're facing a total loss claim and feel overwhelmed or unsure whether your settlement offer is fair, do yourself a favor and contact Auto Claims Specialists before accepting anything. Their expertise made a tremendous difference in my case, and I would absolutely recommend them to anyone in a similar situation.
Thank you to Robert and the entire Auto Claims Specialists team for your knowledge, professionalism, and outstanding customer service.
Response from Auto Claim Specialists· Jul 16, 2026
Thank you so much for taking the time to issue us a review. Almost always our future clients look to these review prior to hiring us to help them.
We hope you never need us again. However, if the unfortunate should arise, Please reach out to us, and e will be here.
Sincerely.
Robert
AS
Akilah S.
Posted
Stood on Business
I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I should give ACS a call
From day one the level of professionalism has been top tier. They made the process very easy, we're always communicative and patient with me as I waited for my other claims to process. They checked in regularly and when it was time to move they were already prepared. Seamless quick and efficient. I would highly recommend!!
Response from Auto Claim Specialists· May 2, 2026
Thank you so much for taking time to leave us a review. We really appreciate your business. I hope you never need us in the future. However, if the unexpected happens. Please call on us.
Sincerely,
Robert McDorman
ST
Steven
Posted
As the owner of Reno Paint & Body
As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situations, and diminished value claims.
They know how to handle the insurance side of things and consistently get results when others can’t. If you’re dealing with an insurance issue and not getting treated fairly, I highly recommend reaching out to them. They make a complicated process much easier for both shops and customers.
Response from Auto Claim Specialists· May 2, 2026
Thank you so much for referring your clients to us. We truly appreciate the referrals.
Sincerely,
Robert McDorman
CM
Cale M.
Posted
Would recommend!
I really appreciate the continuous communication from Auto Claim Specialists throughout the process. This is the 2nd time I’ve used them and they are a tremendous help in dealing with the insurance companies.
Response from Auto Claim Specialists· May 2, 2026
Thank you so much for your continuing trust in us and your taking time to issue us a review. We really appreciate your business.
Sincerely,
Robert McDorman