Great
219 reviews
The all-in-one solution to help your business succeed online, including websites, contact management, online scheduling, payments/invoicing, and SEO.
B12 AI Website Builder (b12.io) has 219 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
219 approved reviews, newest moderated first
Donna
Posted
Michael and his team were exceptional and helpful. Met my expectations.
Response from B12 AI Website Builder· Jul 30, 2026
We're so happy to hear this! Thank you for shouting out Michael and the team.
Casper V.
Posted
Don’t ever buy subscriptions from this hell of a website. I wanted to refund my purchase of a deal for 1$/mo for the first month. When I went to find the “cancel subscription” button, it didn’t exist. I asked ChatGPT, said the page didn’t exist (It gave me a DIRECT link to it). So thanks B12, just lost 49$ because you’re lazy and won’t fix your website.
Response from B12 AI Website Builder· Jul 20, 2026
Hi Casper, I'm sure we can help you solve this! We'd love to know more about what link Chat GPT may have provided, as well. Please reach out to our support team at [email protected] or start a live chat with us at https://support.b12.io/en/chat-with-us so we can help you get logged in to your account. Jay Manager of Customer Success
Laurie M.
Posted
Edwin was so helpful with moving my domain over to my new website. He made the transition smooth and easy. I would definitely recommend them as a website builder. I was able to utilize their AI features to design my new company website in a timely manner and satisfied with the results. Thanks to the B12 team for being so awesome and friendly! 🙂
Response from B12 AI Website Builder· Jul 7, 2026
Thank you so much, Laurie! We're so glad you enjoyed working with Edwin, and we're excited for everything that's ahead for you and your new site!
Eric P.
Posted
Madeline was super helpful and easy to work with. I will definitely be using them again!
Response from B12 AI Website Builder· Jun 26, 2026
Thank you for sharing your great experience with Madeline! We love to hear that and are excited to keep working together.
Mark N.
Posted
Michael and his awesome team at B12 have done an amazing job, and I don't just say that as a NEW user- but a RETURNING user who unfortunately left the B12 ecosystem a few years ago when another company swayed me to "try them". And yes all along the way, Michael and his team kept asking me for another chance- and this time I was excited for the things they have done. Well done TEAM B12! Thankful to be back!
Response from B12 AI Website Builder· Jun 17, 2026
Welcome back, Mark! We're so excited to have you here again and to keep working together. Thanks for taking the time to leave this review and shout out Michael and the team.
Pax
Posted
Very easy to work with and excellent service. Love the look of website.
Response from B12 AI Website Builder· Jun 15, 2026
We love to hear this! Thank you for taking the time to leave a review.
Darrin L.
Posted
The designer is very easy to use and you can have AI generate for you. The customer service is fast, knowledgeable and helpful. I have had my web site with b12 for over 8 years. The have helped me be more competitive as well as more relevant.
Response from B12 AI Website Builder· Jun 8, 2026
This means a lot to us, Darrin! Thank you for trusting us with your website all these years.
blake S.
Posted
B12 was a great platform for helping us get DOUGHJO USA online in an affordable and user-friendly way. As a nonprofit startup, having tools that are easy to navigate and accessible financially makes a huge difference, and B12 made the website-building process feel much less overwhelming. What stood out most was their customer service team. They were responsive, professional, understanding, and genuinely willing to work with us to create a positive experience. When we had questions or needed support, they were quick to help and handled everything with kindness and professionalism. I appreciate companies that value relationships and treat their clients with respect, and B12 definitely did that for us. Grateful for the support and would absolutely recommend them to anyone looking for an easy-to-use website platform with a strong customer support team.
Response from B12 AI Website Builder· May 12, 2026
Thanks so much, Blake! This really made our day. We're so glad the process felt manageable and that our team has been helpful along the way. Wishing you lots of success, and we're here whenever you need us!
