BackdropsourceReviews of backdropsource.com

My experience was efficient. The sales persons worked with me to get the desired results. Item was delivered before the delivery request.

I ordered backdrops and roll-up banners. Overall, it was a simple process. I was a little disappointed with the quality of the roll-up banners. Their protective sleeve is thin, so they arrived with a hole in them even though the product was shipped in a cardboard box. The contents poked through the protective sleeve a bit. That’s too bad. Be sure to double-check the proof you’re sent, because one wasn’t correct, but customer service responded quickly.

The counters and display banners we ordered looked great and were relatively easy to assemble. It was a rush order, and we received everything several days before our deadline, which was great.

These people are amazing. The quality is great, and they shipped from China in record time. I had a few issues with one of the mockups, but they called me right away and resolved everything.

The team was incredibly quick, and my order arrived quicker than expected! The product was just as marketed and arrived just as the mock-up provided. Will be purchasing again!

Banner was nice, however paid for express shipping and it was not shipped in a timely manner.

I previously had a poor experience with Backdrop Source but they have definitely redeemed themselves. We ordered a replacement banner (without the stand) for a banner previously purchased in order to have a different design. Ross from their Customer Service team answered all of my questions and made the ordering process quick and easy. The banner arrived during the timeframe they gave me and they even threw in an extra carrying bag to make up for our last experience. We will be ordering again. If you are hesitant about ordering, the biggest issue we had in the past was not getting our items in time. I would recommend ordering with more lead time if that is something you would be worried about. We chose Backdrop Source because it was the only place we could find a backdrop banner for our conference booth set up where we could have one stand but have multiple banners that attach to it for when we are talking to different industries.

My order got hung up with Fedex and the communication with Backdropsource was great. Fast turnaround time and very easy to work with