Kim W.
Posted
HORRID CUSTOMER SERVICE
I only received 1 of the 2 items I ordered and paid for. I emailed and called and received no response. I guess I will have to challenge the payment on my AMEX.

Average
87 reviews
We feature an exclusive line of back support products to help improve sleep and reduce pain. We manufacture mattresses, foam rollers, wedges, ergonomic office chairs, traction units, cervical (neck) pillows, thoracic & lumbar supports, pillows, hot/cold packs, pet beds and much more.We are committed to the development of innovative, patented, healing, eco-friendly products that enhance your quality of life with a cutting edge focus on memory foam. There are many manufacturers of memory foam mattresses and bed toppers available today. We invite you to compare our quality and features to the leading brands and you will see why our customers sing our praises from the rooftops after they finally get a full night’s sleep and wake up refreshed.Whether you have back pain or neck aches and need relief; or you’re looking for the best memory foam mattress or topper available – you have come to the right place.
backsupportsystems.com (backsupportsystems.com) has 87 customer reviews on Consumer Courier, with an average rating of 3.2 out of 5.
87 approved reviews, newest moderated first
Kim W.
Posted
I only received 1 of the 2 items I ordered and paid for. I emailed and called and received no response. I guess I will have to challenge the payment on my AMEX.
Rebecca D.
Posted
It was a bit hard to find just the cover on the website for just my contour pillow, but once I did, I got it in less than a week and it fits perfect! I love my back support system, contour pillow enlarge. I just had a cervical fusion and the pillow was wonderful.
Esther F.
Posted
good service and responded right away to email and arrived on date promissed
Christina
Posted
Wonderful experience with Back Support Systems. I received my order soon after purchasing and the knee pillow is fantastic! No more sore hips and no more pain. This has reduced the number of nightly awakenings. Really grateful for this product!
Doris H.
Posted
I ordered my second wedge and the second one that arrived was incorrect. Back Support Systems promptly sent a new one as well as a label to ship the incorrect wedge back to them.
Amy
Posted
The width is perfect for my side of my king size bed, it’s comfortable and puts me at a good angle to hopefully reduce my nighttime reflux. Shipping was fast and order process went well.
Allan
Posted
Too short to support knee and ankle. It’s on my 22”‘long
Weezy
Posted
Very dishonest, they do not have 10,000 good reviews anywhere, not at Amazon, not at Google, not at TrustPilot. Also they are using the names of very highly rated products to mislead you.