backsupportsystems.comReviews of backsupportsystems.com

Pillow is difficult to keep in place while rolling in bed at night.

Already submitted review and you keep emailing for one. READ THE OTHER ONE.

The side sleeper wedge has made a huge difference in my sleep and how I feel the next day which is SO MUCH BETTER! I’d been suffering with neck back and shoulder pain for weeks, I knew it had to do with how I sleep.

I ordered a bed for my dog and received the wrong product. When I inspected the foam, it looked nothing like the product images on the website. They claim to use non-toxic foam that is Certipur certified, but I couldn't find them in the Certipur directory. I emailed Certipur and they said that Back Support Systems is not a registered company and shouldn't be using the Certipur logo. I asked BSS about the third-party verification claim of the safety of their foam and they told me directly they were certified through Certipur. This company is lying about the safety of their products.

I am 5'7" and the sizing chart recommended the large. I ordered it but it doesn't fit right. My legs aren't long enough so the peak of the pillow hits my calf. My legs quickly fell asleep and asked all the next day. I requested a return and they said I would be contacted by email once they reviewed my request. It has been 21 days with no response from them, even to just say my request was denied. In conclusion, I bought a $100 pillow I can't use or return from a company that doesn't care.

the pillow was greatservice is great

I made a mistake and ordered the wrong size pillow cases. I've sent two emails to the company requesting return information. I haven't received a reply. I would like a reply, even if it's that the return policy doesn't allow me to exchange them.

I didn't know a pillow could feel this way. i have been sleeping so well with my new pillow and my husband really likes the leg pillow and how much pressure it takes off his hips. 10/10 couldn't recommend more!