Backwater ReptilesReviews of backwaterreptiles.com

AVOID!! Submitted a 5min video digging up the dead animal as our 3RD attempt to provide proof of dead animal - refund DENIED. Clearly they don’t back their shipments as promised.

Just received a Russian tortoise from Backwater Reptiles and he is absolutely beautiful! He arrived today via UPS overnight and seemed to do great during his travels. The packaging was great and kept him healthy and safe. He has already started to explore his new enclosure and is eating as well! As an experienced tortoise owner, I would highly recommend Backwater Reptiles! They have some of the best prices and an awesome health guarantee for their animals. You can tell they take pride in the reps they produce! Will definitely purchase from here again!

I ordered a red knee tarantula, and she came exactly on time, packaged well and she is adorable. This is my first time purchasing a spider, so I really had no idea what to expect, no disappointments here. I have had her for four days now and I am very happy with her. I would defiantly recommend and use them for future purchases.

Arrived quickly but the gecko appears sickly and possibly blind. He walks around with his eyes closed and bangs into the glass walls, as if he can’t see. His bones appear deformed as if lacking good calcium. His skin is hanging, as if dehydrated. Feel so bad for him. White eyes with red rims.

Do not order from them, they have a terrible way of tracking orders. I payed almost 100 dollars for an iguana and i even showed prof it got taken out of my bank account from there site, they said sorry we cant find your order. Still won’t give me a number to refund me or anything

In years of keeping tarantulas and scorpions I've never received better service!! After many internet orders and disappointment I've finally found an EXCELLENT company!! Great service and product!! Helpful staff and very secure shipping. The healthiest metallic pink toe and striped knee tarantulas I've ever seen!! I'll be a return shopper and promoter of this company!!!!!

Needed an emergency shipment of feeder geckos to be shipped on a Thursday for delivery on Friday. They were very responsive and were able to get my shipment out same day. All 12 geckos arrived safely and healthy. No complaints whatsoever.

I highly recommend Back Water Reptiles. I ordered a Blue Tail Skink and it arrived alive, well packaged and completely comfortable. They were quick to respond to my emails with questions and were very appreciative of my business.