christophe H.
Posted
customer service is horrible
Great content but the customer service is way below par. Since August my account has been supended many times without any special apart “use a vpn on your device”. I had an account on 4 on their site for many years and right now I just cancel after another account suspended. Worst I’ve contact many times support and they do is reactivate talk about a vpn is preferred and less than 20 hours after account is suspended again….. I did really like the quality in the content and site, but customer services destroyed that….