Andrea V.
Posted
nice experience
nice experience
Excellent
74 reviews
Baidu Erranium is listed under Internet & Software.
Baidu Erranium (baidu.erranium.com) has 74 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
74 approved reviews, newest moderated first
Andrea V.
Posted
nice experience
Czeth T.
Posted
Good service!
Empanada de pollo C.
Posted
Me encantó.
mehmet E.
Posted
paid only 2.05 MB file and never downloaded , charged 6.00 usd from my credit card and whole website is scam. I will report to stripe.
Response from Baidu Erranium· Oct 12, 2026
Hi, We’re sorry to hear about your experience and understand your concerns Please email [email protected] with your order number so our team can investigate the payment and download issue and help resolve it, you can also reply with your order number here. For clarification, our website offers free access to Baidu files under 50 MB. We would appreciate the opportunity to review your specific transaction and understand what happened before drawing conclusions. Thank you for bringing this to our attention. We take customer concerns seriously and look forward to resolving this matter.
Eto F.
Posted
I like that they streamline the process but I think it's scummy as nuts that they charge you just for downloading stuff that is already on the internet , also that they give you the review link on your order email
Response from Baidu Erranium· Oct 12, 2026
Hi, Thank you for raising your concerns. We take feedback seriously and would appreciate the opportunity to clarify the situation. We do not intend for customers to feel pressured to leave positive reviews. If you have concerns about your experience or how a review request was communicated, please send the details to [email protected] so our team can investigate. We appreciate your feedback and the opportunity to address your concerns
Reio E.
Posted
helped me for download file from china
dec
Posted
Helped me download some important files I can't access from outside of China
Marie B.
Posted
This website likely has high amount of fake reviews. I wanted to obtain a file from a site I couldn't access, so I posted in a community seemingly dedicated to that. Instead, I got following message encouraging me to leave 5* review: "[link to my post] Please leave a review on trustpilot as we work on your file. Let us know once it's done on modmail. Here’s how to do it in under 2 minutes: Go to our Trustpilot page → Visit www trustpilot com → Search for “Baidu Erranium” Click "Write a review" → Select ★★★★★ (5 stars) → Share a few words about your experience Submit your review → Log in or sign up → Click “Post your review” "
Response from Baidu Erranium· Oct 12, 2026
Hi, Thank you for raising your concerns. We take feedback seriously and would appreciate the opportunity to clarify the situation. We do not intend for customers to feel pressured to leave positive reviews. If you have concerns about your experience or how a review request was communicated, please send the details to [email protected] so our team can investigate. We appreciate your feedback and the opportunity to address your concerns.