Great
166 reviews
Barbell Standard IncWe Set the Standard for Iron Plates and Steel Bars
Barbell Standard Inc (barbellstandard.com) has 166 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
166 approved reviews, newest moderated first
Tommie W.
Posted
Equipment came swiftly and in perfect condition. I was pleasantly surprised by how quickly it showed up, and I quickly was able to work them into my routine. Looking forward to future purchases.
William S.
Posted
I had a pair of 10s that got lost in the mail and Barbell Standard replaced them for free! The plates I recently received also seemed to have smoother edges than the previous version, which is indicative of higher quality.
Timm129
Posted
Jared from Barbell Standard is great to deal with. The company seems to always run sales on their products throughout the year. The shipping was extremely fast and the items arrived undamaged.
Claudio F.
Posted
The equipment itself is amazing and has that classic look and feel to it. Only issue is my last two orders haven't showed up, however one was refunded and they are working on the other. The customer service is also amazing and respond quickly to emails. Review Edit - 5 stars now, customer service helped me through and made sure my order arrived.
Response from Barbell Standard Inc· Feb 17, 2023
Edited: Thank you for your feedback Claudio. I'm sorry that you experienced an issue with your last two orders, and I'm glad that we were able to start the process of making this right for you today. But our job isn't done yet, we'll be in touch!
James S.
Posted
It’s taken over 6 months and I still haven’t received my weights UPDATE: Apparently under new management after a sale, the new team got this settled up quickly and painlessly.
Response from Barbell Standard Inc· Feb 17, 2023
Hello James please accept our apologies for your experience. There was a change of ownership at the start of this year and we're here to make it right. We're always available to talk at 888 - 979 - 0382 or you can reach us at [email protected]. UPDATE: Thank you for your update James, I'm glad that we were able to start the process of making this right for you today. But as I mentioned by email, our job isn't done yet. We'll be in touch by the end of March '23 to make sure you've got everything you need, at the absolute best prices possible.
Keegan
Posted
Scam. Bought 2 sets of 45s in june, never got them, and reached out in august and they said they would come within 2 days. It’s December and over 7 emails sent later not a single one answered and still no weights or refund.
Response from Barbell Standard Inc· Feb 17, 2023
Hello Keegan. Please accept our deepest apologies for your experience. You shouldn't have to send seven emails to get get this made right, and the fact that you've sent that many is just a testament to your patience. I completely understand if you have no patience left for us. Get in touch and we'll do everything we can to make it right - 888 979 0382 or [email protected]. Once we have your info we can investigate your order and either send you an immediate refund or schedule a delivery.
Jeffrey W.
Posted
Placed an order for a pair of 45lb plates on July 12, 2022. Item never shipped. Support lied when contacted. Money was never refunded.
Response from Barbell Standard Inc· Nov 23, 2022
Jeffrey, My apology for the late reply. I've made sure this order was refunded. Let me know if there's anything else I can do to help. New ownership edit Feb 17, '23: Please reach out to us at 888 979 0382 if there is anything we can do to make this right.
Sean
Posted
Absolutely horrible experience and customer service. I pre-ordered 2 pairs of 45 milled iron plates on July 12th. I understand that pre-orders can take a few weeks/months so I went into it knowing that I would be waiting a bit. Every month I emailed checking for an update, and was told that my order would be "delivered for certain" that month. After September ended, I have been repeatedly ignored via email and can't get in touch with anyone. I have tried to give them leniency, but after so many failed promises, I cannot and will not recommend them to anyone.
Response from Barbell Standard Inc· Nov 23, 2022
Hi Sean, My apologies for the late reply. I've made sure your order was refunded. For now unfortunately we're out of stock on 45's, but we'll let you know the moment we get more. Sincerely, Michael New ownership edit Feb 17, '23: Please reach out to us at 888 979 0382 if there is anything that we can make this right for you.
