Happy C.
Posted
Best customer Service EVER
My support representative was so patient with me. He guided me step by step through the entire setup. I highly recommend him with customer service.

Excellent
508 reviews
Baselane is banking and bookkeeping that removes the mental overhead of managing finances for multi-property owners.Our goal is to support your rental business with tailored financial services, automated tools, and actionable data to save time, increase returns, and grow their rental investment portfolios.
Baselane (baselane.com) has 508 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
508 approved reviews, newest moderated first
Happy C.
Posted
My support representative was so patient with me. He guided me step by step through the entire setup. I highly recommend him with customer service.
Kate
Posted
I had Baselane connected to my banking account, however, there was some glitch that was causing the connection to not show. After speaking with representatives from Chase, they were unable to help me fix the issue. I then spoke with Ziad from Baselane who was able to walk me through the chase banking app and help me resolve the issue. I appreciate how knowledgeable he was and im pleased with my experience. Thank you!
Pauline R.
Posted
Mona was amazing. She took time with me as a first time user and gave me a full overview of how to use the Dashboard. Customer experience is so important and she knocked it out of the park.
Ali A.
Posted
great customer service
Sarah M.
Posted
Zahraa was extremely helpful and knowledgeable. She helped me immensely. She was very professional and courteous. I appreciate her very much and she made your company look good.
Leo A.
Posted
Customer service is great! Looking forward to my banking relationship and all the other tools they have to offer.
drew H.
Posted
Ziad with support walked me through everything I had questions about. It was super easy. He sent me zoom link and I was able to share my screen so he could see exactly what was going on. My issues were solved in just a few short minutes. Thank you.
Chris P.
Posted
Amazing it’s difficult to change banks yet Baselane truly made it easy. My tenants loved the friendly email and no problems