Anon
Posted
Great customer experience.
Great customer experience.

Great
693 reviews
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Anon
Posted
Great customer experience.
SJ
Posted
I appreciate that beanz made sure my issue was completely addressed, and did so expediently.
Diana A.
Posted
They were very understanding about my original package not arriving or possibly being stolen and sent a new shipment
Julian D.
Posted
Support Anfrage anfangs mit Schwierigkeiten bei der Kommunikation, hat sich dann aber zum Guten gewendet :)
Customer George F.
Posted
We have used beanz for our coffee for a year now and their service is second to none, on the rare occasion that we had a slight problem it was sorted out immediately no questions .. the products and the team are great and I wouldn't hesitate to recommend them ..
Gideon W.
Posted
Although I was initially concerned, mine issue has been resolved
Response from Beanz· Feb 24, 2026
Thank you for your feedback. To clarify, the referenced case was opened for a shipping-cost question and not a cancelled order or subscription. Please respond to the emails associated with that case and include your order number and/or subscription details so we can investigate further.
Stephen L.
Posted
Prompt and helpful service. Great company!
Ben
Posted
Very quick response and resolved the issue quickly even though they weren't at fault.