Mirko
Posted
Problem solved
Amazing customer support, helpful and quick resolution. Sent an email Yesterday and today I received an email with the solution to my problem. Brilliant!

Average
250 reviews
For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Beatport (beatport.com) has 250 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
250 approved reviews, newest moderated first
Mirko
Posted
Amazing customer support, helpful and quick resolution. Sent an email Yesterday and today I received an email with the solution to my problem. Brilliant!
Stefan K.
Posted
schnelle bearbeitung der anfrage. excellenter support
James
Posted
Firstly a great catalogue of music, the curated lists are also great helping discover new artists. Also the customer support to date has been excellent, I signed up to the more basic rather than advanced service and customer support (Cory was my helper) were excellent at responding and helping me adjust my account.
Bjørn C.
Posted
Great portal for electronic music with amazing selection. And very helpful customer service when/if needed.
Scott A.
Posted
The website is an atrocity. It's super slow, when it works. The popups always get in the way of what I am trying to do. It's like they consciously cheap out on making their website fast enough but that isn't enough-- they need to double down on customer frustration by making the pop ups as intrusive as possible.
Olivier
Posted
Beatport has issues with showing the correct keys and bpm. But when i was learning to dj, i learned that either we determine the keys and bpm by ear, or with rekordbox. That is the my only pet peev though. Great support team that was able to fix my issues quickly.
JP L.
Posted
I've been using Beatport for ages and sometimes a small hiccup occurs. I recently had one recently (the image I uploaded for my monthly chart which, for some reason, did not appear on the chary) I informed the customer service, and their advisor Cory solved it reasonably quickly and informed me in a gentle manner.
Jim
Posted
After years of back and forth between people, distributors etc I have finally had my artist name changed with the help of a customer service rep named Roberta. The experience was not only extremely quick & flawless but it resolved a deep issue that had been bugging me & fans for years. To have to finally resolved is huge for me & has honestly made my year! Thank you so much!