BeforehatchedReviews of beforehatched.com

Horrible! I wish I had looked at these reviews on Trustpilot first. Just like other reviews, the item (that the website said was shipping from the US) was "in transit" for two months. When I complained to customer service, they gave me a new tracking number and "rushed" the item. I got it, but it wasn't what I ordered. I paid $92 for my purchase and they offered to refund me $7. What a joke.

Would give zero! Came late, couldn’t return it, didn’t give my money back, bad quality, bad service! Never order from here!

If I could give a zero, I would. Like many others I ordered something, it never came, they won't give me my money back, blah blah blah. Terrible to deal with, and since they are China based, youo will never see the money again.

Avoid these scammers. Ordering thge product is easy. Receiving it is not.

Complete scam…. Ordered a bag in February the Shipping hasn’t updated since March saying it was in the US. Contacted customer service 2 times to no avail they just say it’s in transit. You can’t get a refund and you can’t report them to BBB because they don’t exist on the site. Save yourself and your money.

I placed an order on 2/18/25 and sill have not received my bag. It has been in Morgantown WV since 3/17/25. I have reached out several times and they just keep saying that it is in transit and that the carrier will update the tracking. I have disputed the charge with my credit card company.

Do not buy from this company. We placed an order more than 2 months ago and have still not received our merchandise. They are refusing to refund us and have no reliable updates on the delivery status of the product. They have stated they shipped us a replacement product that is also in limbo. Their customer service is horrible and their delivery is completely unreliable.

I ordered in early February and it’s now almost April and the package never arrived. They refuse to refund. Scam company. Buyer beware