Raluca T.
Posted
Product not in stock
Product not in stock, took many calls to customer support to get a refund

Average
425 reviews
The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself.How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference.Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family.Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.
Bel Furniture (belfurniture.com) has 425 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
425 approved reviews, newest moderated first
Raluca T.
Posted
Product not in stock, took many calls to customer support to get a refund
Jermaine W.
Posted
Great customer service and pricing!
Response from Bel Furniture· Nov 21, 2023
Thank you.
Kemi
Posted
I never received my order and never received my tracking number for it. I get emails for deals so I know my email is correct in the system.
Response from Bel Furniture· Nov 21, 2023
Good morning. Can you please send me your order number so I can check this for you.
Krishund P.
Posted
Needs to improve on adding dimensions to furniture so customers can better gage space and fit. Also, delivery service needs to improve. I still don't know when I will receive my furniture. However, prices and packages are good.
Response from Bel Furniture· Nov 21, 2023
Thank you for the feedback. We will work on this.
Unhappy in T.
Posted
We have been waiting over a week for a chair we bought locally. No one answers the phone when I call or it hangs up. Total disappointment.
Response from Bel Furniture· Nov 21, 2023
Good morning. Can you please send me your order number so I can check this for you.
Sylvia P.
Posted
I have not been contacted about my purchase.
Response from Bel Furniture· Nov 21, 2023
Good morning. Did you get taken care of?
Syed Hussain Abbas N.
Posted
Did not have the chair i ordered and did not let me know. It was very frustrating to drive an hour just to hear we dont have them.
Response from Bel Furniture· Nov 21, 2023
I do apologize about the inconvenience. We didn't know the manufacture discontinued the product.
JaiLynn B.
Posted
Ordered at 9:00 pm yesterday received confirmation that the order was ready at 7 am
Response from Bel Furniture· Nov 21, 2023
Thank you for the great review.