bellababy-med.comReviews of bellababy-med.com

Finally got my order, but communication could use some work. And being included on someone else's private conversation with the company is less than desired. I got what I wanted from Bellababy and that will conclude our business. 1 star at the bbb.

Before ordering it said the 24mm size was out. I asked when it would be back in stock and they suddenly had it in stock. I ordered the 24mm replacement part kit. Did not receive size ordered but 3 wrong sizes. Customer service wouldn't believe me until I showed pics. (The plastic part was different color but works). They then sent 1 more of the rubber part and yet again, it was the wrong size. I let customer care know, but they are now not replying to me.

Ordered a double pump, within a week one lost suction and just started clicking, the second week the second one did the same thing. Asked to return the product and was only offered half my money back. So i lost $80 to only throw it away. Battery life isn't great doesn't even last a day. Extremely disappointed as pumps are a lot of money and I'm left with my supply going down due to not having another couple hundred to spend on a pump. Don't waste your time or risk your milk supply on their cheaply made products. Quality products aren't much more expensive and it saves you the hassle.

I was having issues with suction and received some helpful advice from customer service that improved my experience with the product

Thank you for helping me get the right parts!

Excellent service. We bought model w38. My wife loves these pumps. It gives her the freedom to move around while pumping. We were so upset when one of them broke after 3 months however after a fast email to the company we received a new one in a few days so we can't say enough good about their service. For the price paid these are well worth it.

I was pleasantly surprised to see just how effective this pump is! Comfort level: its very gentle and does not hurt at all. I did use flange inserts for a better fit Battery life: the battery lasted quite a bit for me. I was able to do 4-5 15-20 minute sessions before needing to recharge. Discreetness: This is much less noticeable than other pumps through my shirt. Although you can hear it, its pretty quite Effectiveness: as a handsfree pump, its expected to take longer to empty than a wall pump. It does take about double as long for me to empty with this one (about 20 mins).

This product its the best