Craig S.
Posted
I took a chance.
I took a chance as the reviews were mixed. It took a long time to receive the order but it did arrive and it was in good condition. The available tracking information was useful and pretty accurate. The hats were low quality material, a step or two above costume wear. They do not seem to be made to last. Especially for the price. My mistake came when accepting their sizing chart. I ordered the hats, according to their size chart, that normally fit me (I wear an xxl hat - 7 7/8 to 8). The hats came no where near properly fitting. They were, however, labeled the appropriate size. I ordered a bowler style (pictured as such on their site) only to have a hat delivered that was purposely creased on the crown rendering it more of a snap-brim fedora than a bowler. Their customer service, while responsive and kind, only offered me $8.00 USD as compensation. They said the hats had been delivered as ordered. A proffers solution was for me to give away the hats. They were not cheap. If you feel you can trust their sizing and are willing to over pay for the level of quality, these are the hats for you.


