Phillip D.
Posted
I was sent the wrong tiles not sure why.
I was sent the wrong tiles
Response from BelTile· Dec 16, 2024
Hi Philip sometimes mistakes happen. Contact us with your photos of what you received and we will rectify it.

Great
62 reviews
Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.
BelTile (beltile.com) has 62 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
62 approved reviews, newest moderated first
Phillip D.
Posted
I was sent the wrong tiles
Response from BelTile· Dec 16, 2024
Hi Philip sometimes mistakes happen. Contact us with your photos of what you received and we will rectify it.
SC
Posted
Great service. Very accommodating to specific needs.
MARJORIE
Posted
I was looking for a difficult to get marble stone baseboard, which your company had and no others had. I spoke with Diane on the phone and via email several times, and she was always very helpful. I ordered a sample it was beautiful, and followed up with my order. My marble baseboard arrived and was a perfect color match from the sample I had pre-ordered. Thank you for your attention to detail.
Stanley A.
Posted
I had to have multiple shipments sent. Every shipment was extremely damaged. It seems like they cut corners on packaging and using the cheapest carrier. The tiles were average quality. I should have used someone else.
Response from BelTile· May 7, 2024
We are so sorry about the damage. Due to your issue we will be considering removing that product from the catalog because of the problems with damage.
Richard O.
Posted
Excellent customer service by Diane
Lori
Posted
Samples did not math the tile needed. I needed 1 1/2" hexagon gloss. Trying to macth to 1990 era
Response from BelTile· Mar 25, 2024
Unfortunately we can't guarantee samples will match existing tiles. The 1inch sample that was ordered will not match that size unfortunately.
Jen M.
Posted
great customer service.
Jamie T.
Posted
I was looking for something very specific and Diane at BelTile was incredibly helpful throughout the entire process, contacting their factories in Italy to see what could be sourced to fulfill my vision. Price was very competitive compared to other options I explored. I just placed a large order and have yet to receive it so I can't speak to the delivery experience just yet but the sales process was very pleasant and I would highly recommend this company. 12 out of 10 stars for Diane!