Stacey
Posted
Super super super poor quality
Super super super poor quality. Please don’t buy
Bad
10 reviews
Beralu is listed under Audio & Visual.
Beralu (beralu.com) has 10 customer reviews on Consumer Courier, with an average rating of 1.0 out of 5.
10 approved reviews, newest moderated first
Stacey
Posted
Super super super poor quality. Please don’t buy
Rebekka R.
Posted
AVOID! I bought a projector from here, and as so many others, it did not stood up to what they promised. I wanted to refund it though they quickly promised me a 15 % discount. Now I am sad that I did not accepted that, and wanted to get my full refund. Now almost 4 months later and so many emails later, I still haven't seen the trace of my refund, though mailing service has noticed me that the projector has been delivered to the address in China. The emails I get from "Vivian" are often so auto generated that I am wondering if they just have an Ai as their costume service.
Jason
Posted
Stay well clear of this so called projector The remote “control” works less than half the time I contacted Vivian on their customer support,sent several videos of the unit malfunctioning and she said she would send it to their tech department I’m over it It’s now stored in land fill forever STAY CLEAR
Tina R.
Posted
The projector does not work, it does not do what it is advertised to do. DO NOT BUY from this company it is a complete rip off
Miss L.
Posted
SCAM SCAM SCAM!! SCAM SCAM SCAM!!! AVOID AVOID AVOID!!! I made an impulsive purchase as a Christmas present, after searching online for the ‘Best Projector’ reviews. Beralu came up as in the top 3, but these ‘Top 10 review lists’ are not as they seem! Lesson learned!! Ordered from Beralu.co.uk (but there is Beralu.com Beralu.fr and others that are all the same company) actually based and operate from Guangzhou City, China. Projector didn’t function properly, had to return, so spent £28 to get it back to China, plus £20 customs, then Beralu take a 15% restocking charge! DO NOT BUY BERALU! The website looks professional, but so many spelling/grammatical errors, which I stupidly hadn’t noticed, but hopefully this review will prevent others from making the same mistake!
Harry H.
Posted
Horrible horrible horrible!!! Chinese company acting like a uk based company! When I have tried to get a refund they have argued with me about it and then when I have finally got the return address they have said I need to pay all mad taxes to ship it back. Avoid this horrible company at all cost.
Peter J.
Posted
Chinese company posing as uk, projector description is not just misleading but totally inaccurate, the projector does not auto adjust the keystone and it has no means of adjusting the keystone manually, so the picture is always at an angle. Their refund policy is such that it will cost the consumer to return to China, so you end up not bothering... A win, win for a shoddy company and a lose, lose for the consumer.
ALAN W.
Posted
Ceci est une communication reçue de cette société: Nous sommes une entreprise basée en France avec un réseau de distribution mondial couvrant 13 entrepôts à travers le monde. Par conséquent, nos produits sont expédiés depuis différents endroits en fonction de la disponibilité et de l’efficacité logistique. CECI EST UN MENSONGE CAR CHAQUE ARICLE VIENT DE LA CHINE ET, LE CAS ÉCHÉANT, EST RETOURNÉ D’OÙ IL VIENT Réponse envoyée à Beralu aujourd’hui : Hello, Originally, you stated that you were a French company but you are now responding in English! More evidence of lies! As for the return address, the fact that the item is in transit does not prevent you from supplying a return address now, unless your brain is also in transit! Refund my money now or you will pay more later in lost sales and future business. The internet will be flooded with negative reviews. The reviews have only just begun and you will see many more everyday until I receive a full refund.