Excellent
455 reviews
Best BrillianceEngagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 399 reviews with 5 stars · Clear filters
Joel H.
Posted
Customer service was topnotch in helping me with a mixup during ordering. Beautiful products!
Response from Best Brilliance· May 18, 2025
Thank you for the lovely feedback! We're glad the final result was even better than expected. We’ll take your comments on timing to heart and strive for better next time!
Fvk
Posted
It was a bit of a bumpy road to get it through customs but the Best Brilliance Team helped a lot and finally I have an absolutely beautiful piece on my finger - I simply love it! And thanks to the Best Brilliance Team for the help!
Response from Best Brilliance· May 18, 2025
We’re thrilled the ring made such a great impression! Sorry again for the timing issues—we’re learning and improving every day. Thanks so much for sticking with us!
Elijah
Posted
There were able to communicate effectively and have my questions answered. The timing of me receiving my ring was accurate, and it came exactly how it was pictured but looks even better in person! I can’t wait to present it to my Proverbs 31 woman.
Response from Best Brilliance· May 18, 2025
Thank you for your kind review! We're so happy you loved the ring and appreciate your patience with the delay. We're always working to improve and truly value your support!
Deb H.
Posted
I first ordered a 2 carat engagement ring and then exchanged it for a 3 carat. Both were completely beautiful and arrived in a reasonable amount of time. The exchange process was easy and handled quickly. And prices are great—I couldn’t find any competitors who could match their prices for the same quality of stones. I highly recommend Best Brilliance and will be a repeat customer!
Response from Best Brilliance· May 14, 2025
Thank you so much for your kind words! We're thrilled you loved the ring and truly appreciate your patience with the delays. We understand how frustrating that can be and are working to improve timelines, especially for larger stones. We’re grateful for your trust and look forward to serving you again!
Erica H.
Posted
Very pleased with the customer service and shipping length of time. My rings are beautiful and I would definitely purchase here again
Response from Best Brilliance· May 14, 2025
We’re so glad the ring exceeded your expectations and appreciate your thoughtful feedback. We're sorry for the delivery changes and know how stressful that can be. Thank you for your understanding—it means a lot to us. We’ll do our best to make your next experience even better!
Tay
Posted
This ring came just as pictured I couldn’t ask for a better ring 😊.
Response from Best Brilliance· May 10, 2025
Thank you so much for your review and for choosing us! We love hearing about positive experiences—it reminds us why we put so much passion and care into every piece. Your feedback brings us a lot of joy and pride, and we’re truly grateful for your support.
Tommy P.
Posted
Excellent craftsmanship! Beautiful stone! She loved it!
Response from Best Brilliance· May 10, 2025
We really appreciate your review and your order with us! It’s always uplifting to hear that our work made a positive impact. We put a lot of heart into what we do, and knowing it’s appreciated makes it all the more meaningful.
Cody K.
Posted
I bought this bridal set in 5 carats and it is absolutely the most beautiful ring I have ever seen. The reactions by my friends and family were priceless. Best Brilliance exceeded all my expectations. My partner is going to love it. Even I don't want to give it up.
Response from Best Brilliance· May 8, 2025
Thank you so much for your kind review and for choosing us! It means a lot to hear about your positive experience. We put a great deal of care and effort into everything we do, and feedback like yours reminds us why it’s all worth it. We’re so glad we could be part of something special!
