Better2KnowReviews of better2know.com

Awful service, followed their time frame guideline exactly yet only one of our family received their results on time for our holiday. Ended up paying for emergency tests for all of us as Better 2 Know would not provide our results in time unless we paid another £99 each. Absolutely awful customer service with an offshore provider to lines are really bad and English the second language of everyone that I had contact with. They had no interest in helping, nor could they track when the results would be ready as they use third party labs to get results. Could not be more angry and disappointed, would hate for someone else to have to go through the same stress and my family and I!

Have used Better2know several times now (4 trips, 12 tests in total) and service has always been spot on, as offered.

Great service and the kit instructions were very clear. I would use them again.

Me and my boyfriend got the tests day 2 and 8 on time and the results were given very quickly, one of them even in less than 24h. We also had an email from them with the information, traking for both test and contact for any problem. Our experience was good and reliable so I can recomend it!

We chose Better2Know as a middle priced PCR test provider on a recent visit to the UK from Cyprus. The test kits all arrived at the correct time and the results were received promptly. We would definitely recommend this company.

I used Better2Know earlier this month before I travelled abroad for work. Both the tests and results arrived promptly, and thankfully negative. I would happily recommend their service and will use them again next time my need arises.

used them several times, couple of times had to amend the order. The team was very professional, easy to deal with. Excellent customer service.

I used the home test service for my day 2 and 8 tests after arrival and received prompt results both times - would recommend.