Great
9,555 reviews
BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Alan
Posted
The platform is excellent. Detailed enough for them to figure out a therapist to pair you with. But slick at the same time. Their ability to choose a therapist who is right for me is eerie, veering towards magical. It's excellent value, and you can get a therapist appointment almost immediately. Altogether, better than 10/10
Kat W.
Posted
My therapist is helping me cope with work stress and harassment. She is very supportive and a great listener. I have been able to cope with the everyday stressors because of the program and her help. I am very appreciative for the support that I am getting as I am going through this very stressful time.
Dominic F.
Posted
The app is easy to use and offers exactly what it promises. Getting matched with a therapist doesn't take long and switching to a different therapist if things don't click is easy and quick. Comes with its own functioning system for videocalls and an easy tool for scheduling calls with a therapist. Works fine even in different timzones. The price seems high at first, but with 4 individual sessions + group sessions it is really justified.
Heyner H.
Posted
I’m extremely grateful that BetterHelp exists. I hope we all find the strength to give it a chance and begin the healing process. My experience with this platform has been amazing. I was fortunate to find a great therapist and friend here, and I highly recommend giving it a try. It’s a comforting reminder that we are not alone.
customer
Posted
Good easily accessible way to get therapy. My therapist was excellent
Jen S.
Posted
I reached out to Better Help customer support over a billing issue. (Issue being, they billed me as planned for the service I signed up for on time, and my funds weren't enough to cover my obligations this month. They did everything by the book according to contract.) Kendra M. assisted me with an email within hours for a same day response, processed my refund for the month I paused prior to emailing, and added an extra week of membership service to my account. I've worked in customer support for years, and this was an interaction so above the average in any contact center that I had to leave a review for the business and call out her excellence by name. Its incredible when a business actually enables its team to help those who need it. I will give them my business as long as I am in the market for therapy, and will refer them to anyone else who needs it while I'm at it. It makes you feel so good when a company cares enough to answer so quickly.
Denise P.
Posted
Hey you, yes YOU reading this review!! It's no accident or coincidence that you are taking the time to read this review. You've made it to this point so love yourself enough to make one of the best and most important decisions that you can make and that's to start therapy! I never thought that I would be a card carrying member of the "leather couch" society but I am and it has been life changing!
Irma B.
Posted
It’s convenient. BetterHelp has a financial assistance so that you don’t have to pay the full price depending on your income and needs.
