BetterMed Urgent CareReviews of bettermedcare.com

Great friendly staff, in and out in no time

Fast, efficient, safe , clean - great staff.

Courteous staff, easy to make appointments

I should command the Staff for their courtesy, professionalism, The location is easily identifiable, accessible and the parking easy.

Arrived promptly for scheduled visit 10 minutes prior to schedules appointment as prompted by online scheduling request. Called number from parking lot as requested twice without receiving answer. Waited in reception area for 25 minutes with other patients. Once checked in... receptionist put me in an examination room, told me that someone would be with be and shut the door. After waiting 45 minutes for someone from the medical team to assist I opened the door to find no one to assist. After walking around I found someone to inquire about my appointment or to see if I needed to reschedule. Within 5 minutes a RUSHED technician arrived to complete the 10 second swab. For a scheduled rapid test I found the office and the medical personnel unacceptable and unprofessional. My primary physician had recommended this facility. After my experience I have shared my experience as I have never seen a medical facility managed so poorly and one that puts their patients at high risk based on their poor management.

Smooth process for COVID-19 testing. Got in same day. Great location. New office. Courteous staff. Phone call with results.

I needed a Covid test and was able to schedule one and get results. I do wish that you could see the openings a few days away from when you were using the website to book them. I had to keep checking back until I saw an opening, it looked like the system only scheduled a couple days in advance. But overall people were friendly and courteous and answered the questions I had to my satisfaction.

great but put in wrong pharmacy