Patient
Posted
Highly efficient and taking great…
Highly efficient and taking great safety measures. I highly recommend.

Great
4,547 reviews
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Patient
Posted
Highly efficient and taking great safety measures. I highly recommend.
Dearsie W.
Posted
No hassle resignation by email. Staff was very nice and efficient.
Amanda H.
Posted
The PA who tested me for the COVID-19 virus was gentle, great bedside manner, and thorough. The staff were most professional and prompt!
Douglas D.
Posted
I came to BetterMed Knowing I had a touch of bronchitis. Chest x-ray shows nothing. Since my chest hurt...had to have an EKG and blood work. Also showed nothing. Didn't focus on the problem but instead focused on my heart even telling them that it wasnt from my own bodies previous experience...I was sent home...with nothing. You tell me what rating I should give betterMed? Came in pain and needing treatment. left in pain with no medication or treatment suggestion except to see a cardiologist. BetterMed is getting worse with each visit.
Response from BetterMed Urgent Care· Aug 27, 2020
Hi Douglas, We are sorry that you had a poor experience with us. We take this feedback very seriously and will be sharing your comments with our management team. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.
Patient
Posted
Great experience.
Kathleen
Posted
Everyone was caring and expeditious with seeing and treating me.
Patient
Posted
My visit was quick and efficient. I appreciate the support and competency of the medical staff.
Caitlin
Posted
I love this location and the staff. Their diagnosis is always correct they get you in and get you out. The place is clean and calming as well!