BetterMed Urgent CareReviews of bettermedcare.com

We went to visit doctor but doctor was not present. Nurse practitioner saw my daughter. We’re very disappointed.

Everyone was kind ,helpful and pleasant. This was my first visit and I was feeling awful and in a lot of discomfort. I would recommend going here. I came because I did not want to have to wait for an appointment with my regular doctor.

Great fast and professional service.

Had a great visit,in and out quick and got everything I needed

Staff was very pleasant and professional. Service was excellent!)

This is the fourth time we've been here. All experiences have been great except for this last one. My wife took my son who had the flu. The lady overcharged our copay by $10. It should have been $25 and not $35. My wife wasn't sure of the copay herself so when I went to the office, they confirmed they overcharged but gave me a Richmond number to call to get the $10 refund. I call the Richmond number over and over and there's no answer. And the requirement to keep a credit card on file is intrusive and makes me feel uneasy. It's as if Better Med has access to withdraw whatever funds they want up to $500 without my consent. We won't be returning. Bettermed owes me $10 and this is too much of a hassle.

friendly, quick, and very helpful

This site was lovely, very clean. The people were quick, polite, friendly.