Poor
232 reviews
Welcome to BetterTan, where innovation meets style, and the sun becomes your ally in achieving the perfect tan. Since our inception in 2022, we've been redefining the swimwear experience with our cutting-edge tan-through technology.
BetterTan Swim (bettertanswim.com) has 232 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
232 approved reviews, newest moderated first
Antonio
Posted
Fast shipping, excellent products, the swimwear is very beautiful and comfortable. The Flawless Stretch products are extremely comfortable and cosy.
Response from BetterTan Swim· Jun 18, 2026
Thank you, Antonio! Fast shipping and cosy Flawless Stretch — exactly what we're going for. 🧡
Amber
Posted
The crinkle material is amazing! But the tan through is by far the best feature! Can never get enough. There is nothing that boosts my confidence like a tan and all over it better.
Response from BetterTan Swim· Jun 18, 2026
Yes, Amber! The crinkle and tan-through combo is unbeatable. 🧡 Thank you for the love — tan on!
michelle H.
Posted
Perfect swimwear. No tan lines and fits amazing
Response from BetterTan Swim· Jun 18, 2026
Thank you, Michelle! No tan lines and a perfect fit — couldn't ask for more. ☀️
Eva
Posted
I ordered the flawless crinkle swim suit in blue. The size fits well but unfortunatly my husband hated the colour the moment he saw it in real life instead of the picture. While the chatbot assured me it would be no Problem to exchange the colour but i would probably have to pay the shipping cost the customer service informed me they dont accept returns of flawless items. After it took 3 Mails before the managed to understand that my issue was not size (they State on the orderpage you cant return the items because of size) but that i would like the same size in a different colour. So now i have paid 120€ for a swimsuit i will probably never wear since according to my husband it looks awful on me. So item quality is probably good it feels nice to the Touch. But customer service is clearly not a big concern.
Response from BetterTan Swim· Jun 18, 2026
Hi Eva, thank you for being patient through several emails — we're sorry the chatbot set the wrong expectation and that it took so long to understand you wanted a colour swap, not a size return. That isn't good enough. Please email [email protected] and we'll personally see whether we can still help with the exchange.
Emily B.
Posted
Loved the light material and how easy it drys. Sizing fit really well
Response from BetterTan Swim· Jun 18, 2026
Thank you, Emily! Light, quick-drying and true to size — so glad it all worked out. 🧡
Maya Attinello R.
Posted
Fast delivery and responsive to any FAQs. Good quality product.
Response from BetterTan Swim· Jun 18, 2026
Thank you, Maya! Fast delivery, helpful answers and good quality — that's the trifecta. 🧡
Kat
Posted
They are not very transparent about shipping. It feels like an illegitimate company. I ordered two weeks ago and still waiting for it to arrive
Response from BetterTan Swim· Jun 18, 2026
Hi Kat, we're sorry the shipping felt unclear and that you were left waiting — you should always know where your order is. Please email [email protected] with your order number and we'll give you a clear update and tracking. We're also working on making our shipping timelines more transparent.
San
Posted
The shopping and accessibility of the suits was fine. The product is disappointing and I will be returning!
Response from BetterTan Swim· Jun 18, 2026
Hi San, thank you for the feedback and we're sorry the product disappointed you. We'd like to make the return as smooth as possible — please email [email protected] with your order number and we'll take care of it for you.
