Big 5 Sporting GoodsReviews of big5sportinggoods.com

Poor customer service was treated like I was a thief following me around the whole store.

Ordered shoes on 8/31, SIX DAYS AGO They took the money out on 8/31 and it was pending for days on my debit card, then apparently the authorization dropped off and I didn't know. They drafted it again yesterday, which caused huge problems at the bank. Shoes have been paid for and order has still not been shipped. Might be a scam. Don't use this company if you need anything fast. I could have gotten a shipment from China by now

The assist manager at the Lewiston, WA was very kind and helpful for the purchases that we got today for $150. The staff usually is very nice with an exception of one young man in a black shirt. My elderly husband needed to use the restroom and was told to go to the Staples store next door. Staples I am sure did not appreciate this. I think when a customer comes in, they should be able to use the restroom. I am filing a complaint with the city and county on this because it may be illegal in Idaho. If it is not at least it is bad PR.