BiggerBooksReviews of biggerbooks.com

I received my book on time and in the condition promised.

Good books but their website and customer service isn't good

Books came timely and just as ordered. Great savings thank you!

gave the wrong edition of the book, and came almost a day late.

Very good experience buying some books for my kid. Best price too.

Loved their service received it on time!!!

I received my book, and it was in good condition. It didn't take long for delivery.

If I could give Bigger Books zero stars, I would. I ordered one book on Aug 12, and Bigger Books immediately charged my credit card on that day. On Aug 20, I received an email saying, "Due to a change in availability from our supplier, the following item(s) have yet to arrive in our shipping facility." On Aug 26, I responded to this email asking when I might receive my book. On Aug 27, I went to the website and emailed the same request. NO RESPONSE EVER. Also NO ability to reach a person at the phone number listed on the website. After a long message, the recording says it will text the number from which you are calling. My landline does not have the capability of receiving a text! On Sept 4, I emailed another request regarding the delivery of the book I ordered and for which I have paid. NO RESPONSE as of Sept 10. Yet, the book I ordered is available for purchase on their website and the website for eCampus, a website that carries the same address as Bigger Books. This company has NO INTEGRITY. I am planning to cancel my order; I am hoping that I will receive a refund as quickly as Bigger Books charged my credit card.