Excellent
165 reviews
BigScootsBigScoots is a fully managed hosting and site performance services provider for WordPress content creators, enterprises, and e-commerce clients. Since 2010, BigScoots has been recognized for unparalleled client service with 24/7 support, access to real human experts within 90 seconds, and site-specific management. With its own hardware and network infrastructure inside a world-class data center and a team of in-house engineers, BigScoots collaborates closely with clients, agencies, and developers to deliver robust client hosting services.
BigScoots (bigscoots.com) has 165 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
165 approved reviews, newest moderated first
Lynn W.
Posted
BigScoots has the best customer service I have ever experienced.. in any industry.
Response from BigScoots· May 1, 2026
Thank you so much for the incredibly kind words! That truly means a lot to our whole team. We’re really glad to hear you’ve had such a great experience with our support, and we appreciate you taking the time to share it!
Arash D.
Posted
I am happy of the service, professional customer care, user friendly interface, quick answer to enquires, the only problem is that the COST is a bit expensive comparing with similar service providers. Overall I recommend it. Thanks BigScoots
Response from BigScoots· May 1, 2026
Thank you so much for your kind words and recommendation! We’re really glad to hear you’ve had a positive experience with our support team, interface, and response times, it means a lot to us. We also appreciate your honest feedback regarding pricing. We understand cost is an important factor, and we’re always working to ensure we’re delivering strong value alongside the level of service and performance we aim to provide. Thanks again for choosing BigScoots, we truly appreciate your support!
Debby M.
Posted
With BigScoots as my host, I don't have to worry about a lot of technical issues that are inevitable. They get taken care of, most of the time without my even having to contact BigScoots. And when I do contact the company, customer support is quick, friendly, and professional.
Response from BigScoots· May 1, 2026
Thank you so much for sharing your experience! We’re really glad to hear that things have been running smoothly for you and that our team has been able to quietly take care of issues in the background. It’s also great to know that when you do reach out, you’ve found our support quick, friendly, and professional. We truly appreciate your trust in us!
Patrick C.
Posted
Great service... Super fast replies
Response from BigScoots· May 1, 2026
Thank you so much for the great feedback! We’re really glad to hear you’ve had a positive experience and appreciate the fast responses from our team. We’re always here if you need anything!
Dori T.
Posted
Bigscoots has the best client services. They are quick to respond, very knowledgeable, and always able to help with anything I need. I recommend them to anyone I can!
Response from BigScoots· May 1, 2026
Thank you so much for the kind words and recommendation! We’re thrilled to hear you’ve had such a great experience with our team. We truly appreciate your support and are always here whenever you need us!
Jacqueline M.
Posted
BigScoots always answer quickly and help quickly. It's an excellent service
Response from BigScoots· May 1, 2026
Thank you so much for the kind feedback! We’re really glad to hear you’ve had a great experience with our quick responses and support. We truly appreciate you choosing BigScoots!
Eva
Posted
I always love chatting with the team. They are so friendly, fast, informative, and willing to go beyond my expectations.
Response from BigScoots· May 1, 2026
Thank you so much for the kind words! We’re really happy to hear you enjoy chatting with our team. It means a lot to know you’ve had such a positive experience, and we truly appreciate your support!
Mark H.
Posted
Big Scoots has lived up its "white glove" reputation for me. They have never left me on my own to figure out a problem, even when it wasn't strictly their responsibility.
Response from BigScoots· May 1, 2026
Thank you so much for your kind words and thoughtful feedback! We’re really glad to hear your experience has reflected the level of care we aim to provide. Our team is always happy to help wherever we can, and we truly appreciate your trust in us!
