Bioness Medical, Inc.Reviews of bionessmobility.com

My service and advise was very helpful and prompt

The L 300 Works . I can walk better and faster.Kim was very helpful

Great Service . Detailed instructions. Excited to use!!!

The equipment is brilliantly designed as well as manufactured. However, even with the model I tried out, there is a variance with it's functioning along side other therapies I currently receive (i.e. discovered dry needling increases my extremity using the Bioness at a higher level, thus requiring my unit to be turned down almost to OFF mode). I don't regret the purchase at all!

My Rep Kim is great

Very hopeful advice, help me out very much

I have MS and I have purchased the bioness p for the thigh and also the ls300 that goes down around the calf of my leg and I have had very good experience dealing with the people at bioness the very professional and also the very easy to work with

The customer service is fantastic. It exceeds all expectations and I put it in the same category of Apple and T-Moble. Both of which are stellar. The complaints come in weird places. First of all...the remote. I feel like, given the hefty price of the device, there should be an advanced remote. The only way I can describe it is the device lives in the digital world while the remote is very analog. Why do we not have a touch screen? Why can't we choose programs? Why do we have to go into an office to see a sales rep to reprogram. This should be a simple tap of an icon. We live in an iPhone world. Bioness is behind the times. Especially for a device that costs more than a fully loaded MacBook pro. The other flaw is the inability to customize the hand piece. The way it is now, it's not padded and its into the hand. Probably the dumbest design flaw is the random tab at the back of the device which is supposed to cover the charging cable. This is completely unnecessary and cuts into the bicep of a person who is tight in the arm. As we put it in, this random piece SCRAPS across the bicep and cause pain. While on it digs into the skin. Why is this there? So not needed. These complaints wouldn't be an issue if we we were talking about a 500 dollar device. But we're talking about 7 grand. Deliver 7 grand worth bells and whistles. The technology is there.