First National U.
Posted
Very helpful
Very helpful. Great system with lots of features.
Response from Birdeye· Sep 17, 2024
Thank you for your fantastic feedback!

Great
634 reviews
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
634 approved reviews, newest moderated first
First National U.
Posted
Very helpful. Great system with lots of features.
Response from Birdeye· Sep 17, 2024
Thank you for your fantastic feedback!
Myles B.
Posted
Unable to cancel subscription. It took 7 phone calls and over 2 months to cancel my subscription, I was repeatedly upsold, offered new products or delayed in cancelling. Unethical business practices.
Response from Birdeye· Sep 12, 2024
Please accept our sincerest apologies for your experience, Myles. Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our services. Our support team is actively reviewing your case and will reach out to you promptly to resolve the issue.
Chris I.
Posted
very helpful.
Response from Birdeye· Sep 16, 2024
Thank you for sharing your positive experience, Chris!
Carey T.
Posted
I have been using Birdeye for my clients for several years now and the product works well and their customer service is excellent.
Auzzie W.
Posted
Jintender has been really helpful
Response from Birdeye· Sep 16, 2024
Thank you for sharing your positive experience with Jintender!
Josh B.
Posted
We have been using the platform for a couple of days and we are already getting reviews. So far so good.
Greg
Posted
I had Superior fence install a vinyl fence around my backyard... OSCARS team did a professional job on installing the fence,I am completely satisfied with my experience with superior fence.thank you Nick,for working with me through the whole process,of getting my fence ordered and installed.
Allison B.
Posted
Sid and the team were fantastic to work with. Highly responsive and made the transition seamless. Thank You!