Craig V.
Posted
I ordered a jacket
I ordered a jacket, received it and it was far too small. I emailed twice and left two messages but no contact about returning jacket. I sent original email 5 days ago. No one answers the 800 number in either sales or customer service. I am beginning to wonder if I got scammed by a sketchy web site.
Response from blaklader.com· Jan 28, 2026
Hello, were sorry we missed your call. To process your return/exchange, you will need to complete the following form: https://www.blaklader.com/en/brand/this-is-blaklader/policies/returns Please keep in mind that returns are only possible one time per order for unworn items with the tags still on them, without any alteration (logos) and within 30 days after you’ve received your order. We will send you a shipping label and a RMA form to put inside your package.




