Katie M.
Posted
Terrible customer service and poor…
Terrible customer service and poor quality for the price. I made a very large purchase on Boxing Day and needed to exchange three items for a better size. I called their customer service line and left a message and they could not be bothered to call back. I followed up with an email and received a very brief email telling me that they do not exchange items and would not let me return the ill fitting items since they were purchased on Boxing Day and technically it was a sale. So now I am stuck with several hundred dollars worth of useless items that I cannot exchange for my size. The customer service here is truly appalling. Do yourself a favor and shop somewhere that appreciates its customers



