customer
Posted
Bluefly has always been great
Bluefly has always been great. Their listings are accurate and shipping is fast. I’ve never had any issues they are one of my top designer resale sites.

Average
693 reviews
Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.
Bluefly (bluefly.com) has 693 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
Showing 292 reviews with 5 stars · Clear filters
customer
Posted
Bluefly has always been great. Their listings are accurate and shipping is fast. I’ve never had any issues they are one of my top designer resale sites.
Brian F.
Posted
I purchased a suit at a substantial discount from department store prices and was pleasantly surprised to receive the item quickly and in perfect condition. The customer service department was helpful and accomodating throughout. I was very satisfied with the overall experience.
Response from Bluefly· Apr 3, 2025
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us. It's great to know that you were pleased with the suit and the service you received. We strive to offer quality products at great prices, and we're so happy that you were satisfied with both the suit and our customer service. We look forward to serving you again in the future!
Karen
Posted
They have great merchandise at great prices. And when I had an issue with a purchase, customer service was responsive and kind and able to make adjustments in a timely manner.
Response from Bluefly· Mar 27, 2025
Thank you so much for your kind words! We're thrilled to hear that you love our merchandise and that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we’re so glad we could make things right. We appreciate your support and look forward to serving you again soon!
Melanie E.
Posted
Quick response from customer service which is always appreciated!
Response from Bluefly· Mar 19, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. We always strive to provide quick and helpful support, and it's great to know that it made a difference for you. If you need anything else, don't hesitate to reach out. We're here to help!
Mike R.
Posted
They were able to get everything corrected in a timely manner very professionally. S job well done!
Response from Bluefly· Mar 19, 2025
Thank you for taking the time to share your experience! We're so glad to hear that our team was able to resolve everything quickly and professionally. We truly appreciate your kind words and are happy to know that you’re satisfied with the service. If you need anything else, we're here to help!
Judah T.
Posted
My experiences on Bluefly have always been very great. High-quality, luxury items at amazing prices. Minimal need for customer service intervention, and quick, smooth help when necessarily. I keep coming back.
Latasha M.
Posted
Customer service went over and beyond to help me and answer all of my questions. Everytime I sent a question they replied back almost immediately. I love bluefly they are the best with customer service.
Alanna
Posted
Prompt reply through email. Committed to solve problems for my issues. This is 2025 Feb. I think Bluefly’s customer service has improved so much since I last shopped here in 2016. I will definitely shop again!