Bolton ToolsReviews of boltontool.com

worst customer service ever. they don't have any answers to the status of their orders. the only answer is sorry. one month after cancelling an order, they are trying to send it to me & not refund the order. It took them two months to ship an order.

******SCAM SITE DO NOT BUY HERE********* *THIS PLACE STEALS YOUR MONEY* IF YOU WANT TO GET ROBBED GO AHEAD THEY DONT SHIP OR RETURN YOUR $

I gave one star, but if possible, would leave no stars. One is too kind. I am echoing what I have read from others. Item was reportedly in stock. Placed order. After near a month of waiting and many phone calls and no shipment of item, I requested to cancel. Then an email saying refund will be processed. After reading these reviews, I did not want to wait a month for my refund. A quick phone call to my CC company and charge was reversed.

I ordered a packaging desk, which was in stock, according to their customer service. I waited a month and they never shipped it. Every time I called, they said they were going to escalate, but as a matter of fact I never received my order.

I purchased the $5000 machine. Machine came broken. They said they're gonna ship the parts like in 4 months and year later they don't even respond. They never did anything big padisappointment do not buy from them.

Company is dishonest, charged for product, refused damaged shipment, sent pics and notified immediately, 90 days later, no saw, no refund. Do Not spend money at Bolton tools or toolots. They won't respond to emails and don't answer your call when they owe you money or product when they plan to stiff you. Filed complaint with Visa.

Bought a 16-40 3 phase gun smithing lathe from them. Over all the machine is pretty good except the contactors for the motor. Called their tech support and left a message, never got a return call from them. Installed a Variable frequency drive and except for the light and the coolant pump, I ended up bypassing the electrical system, and re-wired the safety switches to work with the VFD. Lathe works great now. I would have to seriously consider buying anything else from Bolton Tools.

We bought a lift from bolton and they took our money and never delivered the product. We are still trying get our money back after numerous attempt to contact them. We have contacted the BBB. Do not buy from this company. They have numerous complaints related to taking money and not delivering the product.