Great
662 reviews
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Bookvip (bookvip.com) has 662 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
662 approved reviews, newest moderated first
Chris
Posted
We had a wonderful experience booking through BookVIP. There were very responsive to our inquiries and helped us have a fabulous vacation. We would definitely use them again and are recommending them to our friends.
Gwen O.
Posted
Book VIP is helpful and the initial process is easy. However, there are too many phone calls but if you have time to talk in the initial call the providers are great and helpful.
Brittany A.
Posted
Amazing time. Affordable, great people, awesome customer service and can not wait to do it again! Thank you Bookvip for making this happen in a affordable way! ❤️
Sophie R.
Posted
The level of customer service is exceptional - everyone was so helpful. We had an excellent experience.
Angela
Posted
We were satisfied with everything!!
Shawn C.
Posted
We had a very nice vacation, everything was as expected and explained. We would love to visit the resort again and would not hesitate to use bookvip again. The service was fantastic, it was an all inclusive resort that had some of the best service we have experienced during vacation.
Jocelyn G.
Posted
Bookvip were very nice and helpful. They met up to their work.
Kim L.
Posted
Horrible customer service. I had a problem with my trip and I called, the woman that answered the phone was no help, she said we'll send an email to the resort and work this out by email. Mean time I'm left standing there waiting. I demanded to speak to a supervisor and she wouldn't get me one. She said someone will call you back. I'm left standing around waiting. I will never use them again!
Response from Bookvip· Jul 13, 2017
HI Kim, Thank you for your feedback. That is definitely not the level of customer service we strive to provide and I appreciate you bringing this to my attention so can I take immediate action. Please contact me at [email protected] and we will make amends for the inconvenience. Thank you I am proud in the fact we have sent over 1 million happy customer and have more customer video testimonials reviews than any travel web site in the world. http://www.bookvip.com/sitereviews Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 70% Off https://youtu.be/8xvEe7L3v4E James Colligan Owner BookVIP.com
