Excellent
949 reviews
BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
949 approved reviews, newest moderated first
Kathi S.
Posted
Brightmeds has great customer service, especially Nathan. He was quick to respond to my emails and was super flexible. I really trust Brigjtmeds to provide quality products and great customer service.
Response from Brightmeds· Nov 22, 2024
Hi Kathi, Thank you for your feedback! It’s wonderful to know Nathan’s efforts made a positive impact and that you value the service we provide. Warm regards, The Brightmeds Team
Customer L.C. O.
Posted
Sharlett Brightmeds Care Coordinator, customer service for address change after signing up was great. My address wasn't recognized during signing up and I needed help changing it from my mother's to my home. She was able to not only change it but updated it with the pharmacy so the meds would come to me and I wouldn't have to drive to another town. She was super helpful
Response from Brightmeds· Nov 21, 2024
Hi L.C., Thank you for sharing your experience! We're glad Sharlett was able to assist with updating your information and ensuring smooth coordination with the pharmacy. It's great to know your needs were addressed effectively! Warm regards, The Brightmeds Team
linda S.
Posted
I gave BrightMeds 5 stars as a direct result of support given by 2 Care Counselors, Jonathon and Lenore. Due to the inherent challenges of dealing with an online company, the one thing that a customer can hope for is responsible customer support. Both Jonathon and Lenore listened to my concerns, addressed and rectified each with a sense of urgency and care, and quickly followed up with me to assure my satisfaction. This was my experience with BrightMeds and I suggest it isn’t an isolated case. Linda Swisher
Response from Brightmeds· Nov 18, 2024
Hi Linda, Thank you for your thoughtful review. We’re glad Jonathon and Lenore provided the attentive support you deserved. Your experience reflects the commitment we aim to deliver to all our customers. All the best, The Brightmeds Team
Lara S.
Posted
Easy process and fast customer service!
Response from Brightmeds· Nov 18, 2024
Hi Lara, Thank you for your feedback—we’re committed to making things smooth and hassle-free! Kind regards, The Brightmeds Team
Mary P.
Posted
Easy and quick to use ! Great customer service !
Response from Brightmeds· Nov 18, 2024
Hi Mary, We appreciate your feedback and are glad you had a positive experience! Warm regards, The Brightmeds Team
Kari M.
Posted
Joseph was so helpful in explaining everything!
Response from Brightmeds· Nov 15, 2024
Hi Kari, We’re glad Joseph was able to assist you with your questions! Best regards, The Brightmeds Team
Joe K.
Posted
Service reps are knowledgeable and helpful. But, most importantly, the medication that was delivered really worked for me. After the name brand became unavailable over the Summer of 2024, I switched to Brightmeds and my weight loss not only continued, but increased. And, for me, side effects were minimal...maybe even less than name brand.
Response from Brightmeds· Nov 15, 2024
Hi Joe, We’re glad to hear that your experience with us has been positive and effective for your goals. Providing reliable solutions is our priority, and it’s great to know we could meet your needs. Thank you for choosing us as your trusted provider! Warm regards, The Brightmeds Team
Angela
Posted
I have needed to talk to customer service twice since I became a member in April and both times they have been great! Fast response and took care of my needs right away. I am glad I am a customer and the medicine is working great too!
Response from Brightmeds· Nov 15, 2024
Hi Angela, We’re pleased to hear our team provided prompt support and that your medication is working well. Thank you for being a valued patient! Best regards, The Brightmeds Team
